Very friendly and will go over and above with anything you need on your vehicle.
1/23/2024
Kathy D. VERIFIED CUSTOMER
Great
1/23/2024
Robert U. VERIFIED CUSTOMER
Grace was very courteous and professional. She greeted me as though I wa the only customer of the day! Ahe. Service was finished the came to the waiting room and went over what was serviced on my vehicle, explained the billing, etc. Very pleased with service provided at Frank Leta Buick-GMC.
1/21/2024
Brian B. VERIFIED CUSTOMER
Gary did a great job.
1/19/2024
Linda H. VERIFIED CUSTOMER
Ok
1/18/2024
Wayne M. VERIFIED CUSTOMER
Gary was very professional and did a great job on his part. I am not completely sure that the problems have been resolved. Will wait to see if additional messages come up on my display.
1/17/2024
Alex R. VERIFIED CUSTOMER
I waited 1 hour and 45 minutes for a simple oil change. Which would have been better if I wasn’t told it would take about 45 minutes. I sat in the waiting room watching other customers come and go. As a business owner I get that mistakes happen and I am appreciative of you not making me pay. Just for future reference I would inform people of a longer than expected wait so they aren’t waiting around not knowing.
1/17/2024
Josh S. VERIFIED CUSTOMER
10/10 recommend
1/14/2024
Derek J. VERIFIED CUSTOMER
When I called about the price you told me one price. And you charged me another It was $40 dollars more at the same time I got a text about a vehicle you want me to buy well that’s not going to happen you lied to me
1/14/2024
David C. VERIFIED CUSTOMER
Efficient, waiting room was nice and clean, kept me informed and friendly staff.
1/13/2024
Brooke O. VERIFIED CUSTOMER
Called to get service scheduled on the park assist recall and an oil change. Was able to get in very timely. I was under the understanding that both the recall and oil change would be completed on day of service as that’s what I made the appointment for. . I got there to check in and was notified part would have to be ordered for recall and I would have to come back for another appointment to get the recall done. I just recommend better communication on scheduling services where someone is not expecting both to be completed and very frustrated when told
Something different upon arrival.
1/12/2024
Rickey M. VERIFIED CUSTOMER
He was friendly & very helpful & prompt service.
1/11/2024
Lynn C. VERIFIED CUSTOMER
I recently realized that we've known Grace and her family for a long time. She has grown up! Yes, everyone was very courteous and professional. Thanks.
1/11/2024
Paula D. VERIFIED CUSTOMER
I brought my vehicle in promptly at 11 AM for an oil change I requested if it needed the tires rotated to do so I was there for two hours for this oil change and tire rotation. No one came out to inform me of anything except the cashier who noticed I was still sitting there after two hours, and went to check on things I was given a 25% discount at my next oil change. Unacceptable.
1/10/2024
Jewell M. VERIFIED CUSTOMER
Excellent service
1/10/2024
Anita S. VERIFIED CUSTOMER
I went there only for a service call, but left with a new vehicle. Extremely happy and satisfied with all the members of Frank Leta Buick
1/9/2024
Steve T. VERIFIED CUSTOMER
Very satisfied with everything and everyone at your dealership, not so much with GMC, I don’t think a 2021 $82,000 truck should need a new fan belt at 44,621 miles. Do you?
1/7/2024
Darin B. VERIFIED CUSTOMER
The guys at Frank Leta are so nice and had fast service