The low coolant light came on and stayed while driving home I had to add coolant
1/5/2024
Joel A. VERIFIED CUSTOMER
Yes
1/5/2024
Gerard D. VERIFIED CUSTOMER
Good job! Thank you.
1/5/2024
Sarah B. VERIFIED CUSTOMER
Lack of communication, took double the time originally told, and the check engine light was back on within an hour
1/5/2024
Grace G. VERIFIED CUSTOMER
fast work
1/4/2024
Cindy R. VERIFIED CUSTOMER
The employees were very nice…. I thought it was pretty pricey for just a oil change though.
1/4/2024
Dale B. VERIFIED CUSTOMER
The 2 hours and 20 minutes to do an oil change and tire rotation was a bet long. Plus I had to ask about my car and the paper work and keys where laying on the desk between two clerks and then it took 15 minutes to complete so we could pay. I waited in your place of business and the check in clerk knew it.
1/3/2024
Jacob S. VERIFIED CUSTOMER
Service was great I really like the guy that handled my paper work and talked to me and the lady to over all really good team and didn’t try to sell me a bunch of stuff I didn’t need I will definitely be a continuing customer
12/31/2023
Kelley S. VERIFIED CUSTOMER
I had alot of faults pop up on my truck. Didn't really get an explanation of what happened except maybe 1 of them. Happy with the service and handling of appt, would like an idea of what went wrong for future reference
12/31/2023
Sharon F. VERIFIED CUSTOMER
All the staff were very friendly and helpful.
12/30/2023
Amjad R. VERIFIED CUSTOMER
I asked for diagnose report for my car and I didn’t get any
12/29/2023
Janet C. VERIFIED CUSTOMER
Thank you Gary Bingham for serving my car….Janet C
12/28/2023
Judy D. VERIFIED CUSTOMER
Service was very satisfactory. Fixed the problem and explained what was wrong and how it was fixed.
12/28/2023
Adrian S. VERIFIED CUSTOMER
The dealership staff was professional in every way
12/28/2023
Stephanie N. VERIFIED CUSTOMER
Gary helped me from the moment I walked in and again when I picked my car up. He was very kind and helpful!
12/28/2023
Debra C. VERIFIED CUSTOMER
The new part still didn't fix the problem, this vehicle has been a problem ever since we purchased it.
12/28/2023
Paul B. VERIFIED CUSTOMER
We just bought the car last week had it one day and it would start. Picked it up after being there for 4 days I understand one of them was Christmas picked it up yesterday. Drove it home. Maybe 5 miles went out later today and it’s dead. Can’t get into. It won’t start by the remote you would figure after the time it spent in the shop it would’ve came back fixed so I’ve owned the car week. Had it for two days, and it’s still not fixed so can’t really say I’m happy. Starting to get really concerned. Wife called the salesman today to come pick it up so it can be fixed again.
12/27/2023
Peggy M. VERIFIED CUSTOMER
That won't be necessary. I had an appt. for a recall in park assist. However after I arrived I was informed that the part would have to be ordered and they would be in touch with me to reschedule.
12/23/2023
Bryan L. VERIFIED CUSTOMER
I went in almost a month ago & order a spare key for my mother's 2015 Buick Encore purchased from Van Matter Buick. Came back 2-weeks later to check on the key. The counterman didn't remember talking to me or ordering the key. Then an hour later said they had order it but it had not came. The parts department also told me that the key need programed & it was included in the price. My mother 2-weeks later goes in to get the key & is charged a service charge to program the key.
Needless to Frank Leta will never receive any future business from my entire family again.
I hope someone actually gets this.
Bryan L