It took more than 3 hours to do oil change only. I spent more than 3 hours at your place today. It’s too much.
12/28/2024
Gloria N. VERIFIED CUSTOMER
Symone Minter greeted me very professionally. She further checked in her system why I was being serviced with my 2020 Toyota Corolla.She further stated that their technician would be servicing my car and she showed me where I could sit in the waiting area. I was notified when my car was ready and a few other areas needing maintenance was brought to my attention. I spoke to Symone and we scheduled a date and time to return to have my car further serviced. You can’t beat good customer service!
12/28/2024
Ronald G. VERIFIED CUSTOMER
Yes I was completely satisfied with the service ????
12/28/2024
Sherrod P. VERIFIED CUSTOMER
Job well done!
12/27/2024
Sherry P. VERIFIED CUSTOMER
Waited 2 1/2 hours for an oil change with no communication from the customer service person very upset regarding the service
12/27/2024
Naomi G. VERIFIED CUSTOMER
During my visit to the dealership to have my car batteries check, I unhelpful service experience.Despite checking me in the employee was unaware that my car is a hybrid and required specialized attention for it's batteries. I had to explain this to him myself .I found this not solution oriented. What made the situation worse his use of the term"honey" when addressing me, which felt disrespectful and inappropriate for a professional setting. This experience did not meet the standard of service I expected.
12/25/2024
Natalia V. VERIFIED CUSTOMER
Good service. Thanks much
12/25/2024
Michael A. VERIFIED CUSTOMER
It was more of a disadvantage. I had my oil changed to have it leaking all in the garage bc. its not properly tighten. I asked for tires prices I said the prices are too high , I got my rims scratched. Not happy customer
12/24/2024
Ariel L. VERIFIED CUSTOMER
He was awesome!
12/22/2024
Alejandra G. VERIFIED CUSTOMER
always take 2+ hrs for oil changes even with an appointment
12/22/2024
Shirley L. VERIFIED CUSTOMER
Ms Ruby was very professional and nice.
12/22/2024
Vincent M. VERIFIED CUSTOMER
Ruby was great. I needed more work than I thought so she walked me through everything
12/21/2024
Alfred S. VERIFIED CUSTOMER
The sensor light for the low tire is still on
12/21/2024
Lisa Y. VERIFIED CUSTOMER
Great service
Thank you!
12/21/2024
Theophilus W. VERIFIED CUSTOMER
Awesome
12/21/2024
Anne L. VERIFIED CUSTOMER
One problem for bringing in car was the low tire light was on and it was still on when we drove away. I will have to bring it back in after holidays
12/21/2024
Marco H. VERIFIED CUSTOMER
Great service they answer all my questions
12/21/2024
Torri H. VERIFIED CUSTOMER
Always love Advantage Toyota great Team..
12/20/2024
Bertina H. VERIFIED CUSTOMER
The staff at Advantage Toyota are very professional. This is the ONLY place that I would bring my vehicle to be serviced.Everone is very friendly and helpful. I would definitely recommend people that I know to River Oaks Advantage Toyota. Thank you and happy holidays!!!