6 hours waiting on my car and it’s still doing the same thing and I was told my tires were dry rotted so I brought 4 tires and I only had the car a year
12/6/2024
Timothy P. VERIFIED CUSTOMER
Will and team did a great job. Prius runs more smoothly. I feel confident it will handle winter driving.
12/6/2024
Katherine M. VERIFIED CUSTOMER
Totally dissatisfied my husband wasted 4 1/2 hours and $180 to tell him something he already knew about the oxygen sensor. The car never got it reset check engine light or nothing. Nothing was completed totally dissatisfied and will never bring my business to River Oaks ever again.
12/5/2024
Marguett C. VERIFIED CUSTOMER
Great service
12/5/2024
Quinzella T. VERIFIED CUSTOMER
I arrived at advantage toyota around 11am I was taken care of right away about an hour and 1/2 Brandon came a d explained things to me, he said it would take another few minutes I waited till after 3pm went to check on my car it was finished and sitting outside no one came to inform me it was done, if I didn't check I would still be sitting in the waiting room. And the cashiers wasn't pleasant at all, in fact they were a little rude. This was my first bad experience since I've been coming to advantage I'm not trying to get anyone in trouble or anything but they could have been a little more professional.
12/5/2024
Richard S. VERIFIED CUSTOMER
Your service Simone was exemplary.
12/5/2024
Robert P. VERIFIED CUSTOMER
Professional experience timely
12/4/2024
Arturo C. VERIFIED CUSTOMER
I like the person's and service. nice service. They gave me today so friendlies.
12/4/2024
Renee B. VERIFIED CUSTOMER
Symone was excellent very knowledgeable about my vehicle she is truly an amazing asset to the Toyota family I hope she stays
12/4/2024
Christian M. VERIFIED CUSTOMER
Everything was done in an efficient and timely manner.
12/4/2024
Pearlie J. VERIFIED CUSTOMER
Ok
12/4/2024
Clara M. VERIFIED CUSTOMER
Ruby Hernandez Medelin is a very good employer she take good care of her customer
12/4/2024
Karen B. VERIFIED CUSTOMER
Great service as always! The service adviser was able to answer questions I had about my vehicle and provide good advice
12/3/2024
Yvette S. VERIFIED CUSTOMER
Will was fantastic! Very knowledgeable with my questions. Will took time to listen to me and made sure I understood his answers. Please thank Will for a job well done??????????
12/3/2024
Dernice B. VERIFIED CUSTOMER
The check engine light keeps coming on driving the same I’ll will be bringing it back tomorrow. I have no vehicle to get me to work safely. It greatly disappointed .
12/2/2024
Bruce Redding. VERIFIED CUSTOMER
The work was executed very well! Time was quick as well….
12/1/2024
Tanya K. VERIFIED CUSTOMER
I told the guy that my low tire pressure light was on. I inquired about new tires. I think he totally ignored that. The light is still on. I hope my tire doesn’t blow out while I’m on the expressway. Also the miles listed on my receipt are totally wrong. Because of that I won’t know when I need to come back for my next oil change. The Toyota in Oak Lawn provides me with video updates throughout and lets me know what needs to be done on my car, in the future or sooner than later. Also your location always says free car wash. I’ve never gotten that. My main concern is my low tire pressure light still being on and me being ignored when I mentioned. He said it was likely a sensor if it’s blinking. I told him that it stays on constantly. And now two hours later it’s still on.