My service advisor Symone Minter was extremely friendly & professional.
11/18/2024
Robert O. VERIFIED CUSTOMER
Tks
11/18/2024
Todd R. VERIFIED CUSTOMER
I requested some warranty repair for a piece of broken plastic on the driver’s seat of my 2024 Tundra. The cracking is a known design flaw and Toyota replaces them frequently. The service manager did not address the issue and instead ignored my request. This is consistent with the shop’s approach. When I complained of a wrinkled headliner on my last visit they suggested that I take it back to the dealership where I bought the truck in Terre Haute Indiana. I did. And they replaced the headliner. It is unacceptable to tell Toyota customers to return to the dealership where they purchased their vehicle in order to receive warranty repairs. I will be following up with corporate.
11/18/2024
Kelly R. VERIFIED CUSTOMER
Professional, friendly and courteous.
11/17/2024
Phyllis T. VERIFIED CUSTOMER
Very pleased with the service, & friendly, competent staff. Symone was very pleasant & professional. Service was done in a timely manner. Thank you.
11/17/2024
Yuzetta A. VERIFIED CUSTOMER
Sympne and the young drivers who picked me up and dropped me off were excellent in there service to me.
11/17/2024
Aleatha O. VERIFIED CUSTOMER
Will was kind. I will bring you lunch next time Will. ;-)
11/17/2024
Simon O. VERIFIED CUSTOMER
Thanks.
11/17/2024
Diamond R. VERIFIED CUSTOMER
Very friendly and informative with me plus let me charge my phone with her charger. Just a sweet person and made sure I got done only what I needed for my car and reasonable price.
11/17/2024
Bethsy A. VERIFIED CUSTOMER
Thank you, the attention was excellent, she helped me, explained everything to me and was very kind to me, thank you. I recommend Ruby to you.
11/17/2024
Maybeleine G. VERIFIED CUSTOMER
The staff is always polite, kind, very friendly. They do a very good job. Serving your car. Prices are high.
11/16/2024
Aaron O. VERIFIED CUSTOMER
Advantage Toyota personnel has been nothing but helpful and professional.
11/16/2024
Gina B. VERIFIED CUSTOMER
Helpful Customer Service from Service Provider, Symone Minter
11/16/2024
Chris M. VERIFIED CUSTOMER
Thank you guys . I really do appreciate your services
11/16/2024
Melverline B. VERIFIED CUSTOMER
So far so good. Thanks!
11/14/2024
Jenary J. VERIFIED CUSTOMER
Thank you for having such a top notch service employee. He was very kind, informative and patient with me. Excellent customer service. Thank you Brandon Jones for being such an excellent service technician!
11/14/2024
Deborah T. VERIFIED CUSTOMER
Great customer service
11/14/2024
Joyce E. VERIFIED CUSTOMER
Thank's to Ruby everything went good. She really got my business.
11/14/2024
Stepanie B. VERIFIED CUSTOMER
I did request a car wash & they didn't do that
11/14/2024
Chauncey J. VERIFIED CUSTOMER
Brandon was a true professional from start to finish. Very pleased with the service.