Ruby was very professional and nice. I also liked that i didn't have to wait so long for my car.
9/20/2024
Netria G. VERIFIED CUSTOMER
Thank You
9/20/2024
Marvell W. VERIFIED CUSTOMER
Thanks for the help for getting my new car well done
9/20/2024
Gloria L. VERIFIED CUSTOMER
Very satisfied with the service.
9/20/2024
Martha J. VERIFIED CUSTOMER
friendly staff helped me quickly diagnose and purchase a 84 mo battery so I could get on my way on a road trip. fastened a dragging plastic shield reminding me to get it really fixed soon. loved the leaves decorating the glass doors. Thank you, Marty Jewett
9/19/2024
Lois B. VERIFIED CUSTOMER
Courteous and prompt service
9/19/2024
Asset K. VERIFIED CUSTOMER
I’ve waited for my just Oil Change&Tire Rotation for 3 hours. While it takes only 45 minutes. It happened due to poor Management and ended up by Mechanics. I didn’t go to work that day, cause it took more than it should’ve and I got late. Atleast, I could’ve been warned that your’re busy today and it might take longer. From now on, I will do my Oil Change by myself. It was a good lesson.
9/19/2024
Larry H. VERIFIED CUSTOMER
Thanks for your time and patience.
9/19/2024
Christopher J. VERIFIED CUSTOMER
I had a appointment at 9:30 am. The looked at the car around 11 am. They told me the cost and told me it would be ready in 1 hour. I explain to the service advisor that I had to get back to work by 1pm. I didn't get the vehicle back until 2:20. I asked the service advisor ( not the one who gave me the estimate) he said he didn't know. This is the 2nd time I had a bad experience with the ADVANTAGED service. I am through with you guys
9/19/2024
Cheryl H. VERIFIED CUSTOMER
The service was completed in a very timely manner however my car was not washed which usually happens when weather permits. There waiting room was not crowded so there was no push for time
9/19/2024
Robert J. VERIFIED CUSTOMER
Fasr and courteous service.
9/18/2024
Anthony M. VERIFIED CUSTOMER
Her customer service skills was remarkable. We need more service reps. She was so accommodating easy to work with.
9/18/2024
Fummi O. VERIFIED CUSTOMER
No happy with the service I received today. Today's visit was probably the last.
9/18/2024
Naeida S. VERIFIED CUSTOMER
Brandon goes above and beyond with customer service!
9/18/2024
Roger K. VERIFIED CUSTOMER
When I was talking with the representative that was waiting on me, he never acknowledged me with the questions that I was answering him. He was listening, but he never acknowledged me that poor customer service never wanted to respond with a yes, or no dealing with customers you don’t have to stay behind, but you have to acknowledge them because if it wasn’t for the customer, they would be there working as many vehicles I had purchased from Toyota the service that I received now, and I’m not satisfied
9/17/2024
Terry P. VERIFIED CUSTOMER
My advisor never answered the phone when I called. Extra work was done, but what I brought it in for originally was not fixed.
9/16/2024
James B. VERIFIED CUSTOMER
Very good communication skills
9/15/2024
Evette S. VERIFIED CUSTOMER
They didn't add coolant fluid.
9/15/2024
Dorothy F. VERIFIED CUSTOMER
Brandon was very cordial and assured me that my vehicle would be serviced and I would get updated once the 20,000 mileage service was completed.He did just that. I was very pleased with the outcome and his expertise with me at the Service Department .
9/15/2024
Tanesia J. VERIFIED CUSTOMER
I didn’t receive the detail report along with the cost, was this to be provided to me? If so . can you please email a copy?