Long wait with appointment. Had to wonder around for my car when it was done. Cashier was rude. Overall no customer care
8/4/2024
Reynald W. VERIFIED CUSTOMER
I didn't receive the tire rotation. Since my oil change is every six months, a rotation should be included with the tire check.
Overall service was excellent.
8/4/2024
J Guadalupe. VERIFIED CUSTOMER
Excelente
8/4/2024
Samuel T. VERIFIED CUSTOMER
Completely satisfied
8/3/2024
Victor T. VERIFIED CUSTOMER
Excellent service thx
8/3/2024
Edward A. VERIFIED CUSTOMER
The service was fantastic!
8/2/2024
Idelle Y. VERIFIED CUSTOMER
The person assisting me was very courteous and efficient
8/2/2024
Fanetta B. VERIFIED CUSTOMER
I got an oil change but my oil maintenance warning still comes on. It’s been 24 hours.
8/2/2024
Donald B. VERIFIED CUSTOMER
Me and my family have bought and brought our vehicles here for over 30 years and I have never been more dissatisfied and disappointed with the poor customer service and work performed. My vehicle was brought in for an oil change and tire rotation and upon leaving I discovered that the cover for access under the vehicle was dragging down the street. I also purchased an engine air filter which was recommended only to find that I can no longer open the hood of the vehicle. I left a message for Brandon Jones the service advisor only to receive a call back from an employee named Matt that told me to call Eric and I still haven’t spoke to him. To add insult to injury I brought my $54.95 coupon for a 0W20 5 quart oil change and I for some reason was charged $59.95. I hope to hear from a manager that can rectify the situation soon.
8/1/2024
Terrence L. VERIFIED CUSTOMER
The wrong tire was ordered for my car twice, the incorrect size was installed on my truck and discovered by Orland Land Rover, I informed Aric for had the correct size installed but no one offered an apology or any concessions for this serious mistake.
8/1/2024
Ron D. VERIFIED CUSTOMER
Friendly and professional
8/1/2024
Timothy P. VERIFIED CUSTOMER
No problems with the process.
8/1/2024
Karl H. VERIFIED CUSTOMER
Job well done.
8/1/2024
Vincent M. VERIFIED CUSTOMER
I stopped by to get a oil change on my 4Runner only 16,000 miles I have to pay for the oil change false advertisement says 2 years or 24K crazy not real poor service
7/31/2024
Carl R. VERIFIED CUSTOMER
Don't contact me
7/31/2024
Adolph S. VERIFIED CUSTOMER
Thank you for getting me a next day appointment for my battery replacement, very appreciated...
7/31/2024
Tishanna O. VERIFIED CUSTOMER
Fast and friendly
7/31/2024
Delores J. VERIFIED CUSTOMER
Great job
7/30/2024
Dernice B. VERIFIED CUSTOMER
Totally satisfied Ruby Hernandez performance on my car was excellent. He the great example of quality service, you need ten Ruby’s given great service. My hope is being restored. The best service I had in three years.
7/30/2024
Lorraine H. VERIFIED CUSTOMER
Ruby was very pleasant and courteous. She gave me additional information on my car that plan on getting done real soon.