Yes my experience with Simone has always been top notch she is giving me that personal touch that I so deserve and also she is very knowledgeable on questions that I needed to know a very grateful to her service grateful to Toyota team. I moved to Calumet City on last year . I'm so grateful that I switch my Toyota service over to the Calumet City this is one greatest move I made this year.
6/17/2024
Maria Q. VERIFIED CUSTOMER
Quick and Accurate!
6/17/2024
Cythina B. VERIFIED CUSTOMER
I asked them to check out a popping sound when I dropped off my car for front brakes. I was told it was because I needed new brakes. I still hear the popping. I asked them to check out why my airbag cover was lifted. I got no response about that although I was told they would check it out. I received no feedback. Otherwise service was superb! Brandon and the cashier were awesome in customer service relations. The gentleman who gave me a ride from and to the dealership was awesome in his service. He was considerate of the type and volume of the music he was playing.
6/16/2024
Tatum J. VERIFIED CUSTOMER
Thank you
6/16/2024
Annie W. VERIFIED CUSTOMER
I appreciated the Great customer service and with smiles. I love , love my Toyota Rav4!!!
6/16/2024
Susan A. VERIFIED CUSTOMER
Accurate time service.
6/16/2024
Brianna L. VERIFIED CUSTOMER
the have messed up my car and refuse to pay for damages
6/16/2024
Terrence J. VERIFIED CUSTOMER
Don't know what you changed but customer service was very good. The job was completed in a timely manner. Vehicle runs good thus far. Thank you.
6/14/2024
Louise W. VERIFIED CUSTOMER
I came in because of a flat tire. I was told that the tire had a nail in it. I put air in the tire to drive it to Toyota. I was told the tire was plugged but the tire keep going below normal psi.
Such as 24 or 25.The other tires read 36 to 39. zi was tod that is not the sensor and the tire was checked put and plugged. I am still having the problem.
6/14/2024
Marsha B. VERIFIED CUSTOMER
Well done
6/13/2024
Oscar W. VERIFIED CUSTOMER
Thanks for serving me
6/13/2024
Utsav P. VERIFIED CUSTOMER
I booked appointment online for change the oil and tire rotation and take two hours Just ridiculous. I-don’t recommend to anyone
6/13/2024
Patricia B. VERIFIED CUSTOMER
Aric, is a complete gentleman,and always has Smile on his face, and do what it takes to make sure you are taken care of.
GREAT PERSON WITH A GREAT PERSONALITY!!
6/13/2024
Kerry J. VERIFIED CUSTOMER
Thanks Symone for taking care of my Camary, I would recommend you to any of my friends and family....????????????
6/12/2024
Paula M. VERIFIED CUSTOMER
Brandon was very attentive to our needs and concerns. He was extremeky professional in how he expained our options and he cared about our situation. We greatly appreciated his support.