I received a telephone call stating my car was due for service. I was informed on the phone that I would receive $10.00 off today bringing my total of $69.95. When I arrived at my scheduled time I informed the service representative who stated that price would be honored. I was taken in for service late which pushed my pick up time to closing time. I went to pay and was NOT given the promised $10.00 discount. I was told by the cashier that there was no one to help resolve this issue. I was brought in under false pretense. I would have made a different decision if I knew they were not going to honor the discount. I will think twice before I use advantage Toyota ever again. I have been a loyal customer for many years.
5/11/2024
Magdalena P. VERIFIED CUSTOMER
Explain the cost since it was different from original quotes
5/11/2024
Olayinka I. VERIFIED CUSTOMER
Satisfactory
5/10/2024
Nikolas K. VERIFIED CUSTOMER
Good service
5/9/2024
Sally R. VERIFIED CUSTOMER
Brandon, was great!
5/9/2024
Bastien I. VERIFIED CUSTOMER
Brandon was very rude
5/9/2024
Alfred S. VERIFIED CUSTOMER
Appreciate your assistance
5/9/2024
Charity E. VERIFIED CUSTOMER
Completely satisfied with service given to my van
5/8/2024
Dianne B. VERIFIED CUSTOMER
Wasted my time and money's
5/8/2024
John L. VERIFIED CUSTOMER
A wonderful experience.
5/8/2024
Michael O. VERIFIED CUSTOMER
She was professional
5/8/2024
Stacey B. VERIFIED CUSTOMER
Well done
5/8/2024
Callie H. VERIFIED CUSTOMER
Thanks
5/8/2024
Roberta M. VERIFIED CUSTOMER
Explained all issues found which needed to be addressed
5/8/2024
Naomi W. VERIFIED CUSTOMER
Very satisfied with service.
5/8/2024
Felicia G. VERIFIED CUSTOMER
Thank you for your prompt service. Will be happy to complete survey once received.
5/7/2024
Shirley A. VERIFIED CUSTOMER
Yes I was completely satisfied with the job well done.