Symone Minter is very professional I love to see her smiling face when I pull into the driveway. Praying she check my car in. Symone always gives exceptional customer service and I’m glad you have someone who really care and listen to your needs while promoting the sales.
4/29/2024
Kirkland H. VERIFIED CUSTOMER
Today (04/28/2024) the "check engine" light came on and the car is running roughly. The spark plugs were replaced and tuned up yesterday. I will be calling tomorrow to see what needs to be done.
4/28/2024
Jesus R. VERIFIED CUSTOMER
Great job muchas gracias
4/28/2024
Ireokwu O. VERIFIED CUSTOMER
Her performance is amazing.
4/28/2024
Emmanuel O. VERIFIED CUSTOMER
Ms.Minter was excellent.
4/28/2024
Mary J. VERIFIED CUSTOMER
The service was excellent. The staff was friendly and very helpful. Kudos to Ruby.
4/28/2024
Ronald C. VERIFIED CUSTOMER
Service was wonderful. Thank you.
4/28/2024
Bonnie W. VERIFIED CUSTOMER
They forgot to put my oil windows sticker in the window
I went back cashiers had close. They said come back
Tomorrow
4/27/2024
Latasha M. VERIFIED CUSTOMER
This is the best location thus far from Northside Toyota
4/27/2024
Frederick B. VERIFIED CUSTOMER
The service was performed in a timely manner and my vehicle sounds and ride smoothly. Thank You for helping me take care of my vehicle.
4/26/2024
Joan G. VERIFIED CUSTOMER
Service was perfect ! Fast and courteous!
Brandon solved all the issues that i was concerned with .
4/25/2024
Rella H. VERIFIED CUSTOMER
Brandon was professional, knowledgeable and pleasant to work with.
4/25/2024
Tamika D. VERIFIED CUSTOMER
Keep up the great work
4/25/2024
Yvonne G. VERIFIED CUSTOMER
First of all let me say I have the pleasure of dealing with Brandon previously. He is friendly, professional and knowledgeable. However, I was disappointed that Olu, Auto Mechanic/Technician was not the employee given my vehicle as I previously requested. I made sure it would be a day he was present. I recorded a video for him and after I set up an appointment, he was going to attempt to use his knowledge and expertise to find out the source of the periodic noise from my left rear. Additionally, it took over 2.5 hours for the services for a scheduled 8:00 a.m. “appointment” and your waiting area was over crowded which left customers standing (COVID still exist with the unwelcoming theater like seating). I was not the only one who commented. Lastly, Owners, the Women’s restroom needs your attention. The wheelchair accessible stall’s hardware (seat) needs to be replaced, the floors were dirty as well as the surrounding areas. This is not what I have been accustomed to at Advantage Toyota. Thank you in advance for bringing a great customer experience back!
4/24/2024
Ernestine'S Daughter. VERIFIED CUSTOMER
The staff was very polite and accommodating. The waiting area was very comfortable. We will be bringing the vehicle back there. Thanks for the wonderful service.
4/24/2024
Tai C. VERIFIED CUSTOMER
Brandon was very accommodating and addressed my expressed needs. He is truly an asset to the department! The cashier was also very polite and treated me exceptionally. THANK YOU team!
4/24/2024
Yvonne H. VERIFIED CUSTOMER
No documentation tires were rotated and cabin air filter was changed as part of my 5000 miles service plan. Only service documented the oil change and air condition fluid added.