Items were stolen out of my vehicle, the service department manager said he was going to call me back , no response, I left Eric Taylor voicemail, no response, now I’m contacting corporate, I called to ask to speak to my sales representative Symone Minter , I was told to leave a voicemail, that’s ****…….
3/21/2024
Bukola O. VERIFIED CUSTOMER
Quick action!!!
3/21/2024
Salome P. VERIFIED CUSTOMER
I believe keeping up the customer with updates on their car/truck would be helpful. I was there for 2hrs and I had to ask for an update. Also I noticed my truck was completed but it took them 10-15 min to give me the paperwork and the person who completed my paperwork was talking with a coworker and didn’t start my paperwork until one of the techs asked if I needed help. And he told her I was waiting. The cashier was very sweet and had great customer service so kudos for her!
3/21/2024
Peter A. VERIFIED CUSTOMER
They need to fix my account, because anytime I shows up for maintenance of my car they always ask my to pay. I don’t know why, because I have full warranty on it.
3/21/2024
Rochelle O. VERIFIED CUSTOMER
Great job Symone and Toyota team
3/21/2024
Pamela B. VERIFIED CUSTOMER
He is a fantastic person who takes the time to work with you and explains questions that you may have in a manner that you are able to understand.
3/21/2024
Notie A. VERIFIED CUSTOMER
Brandon did an amazing job tending to me. Very resourceful and knowledgeable.
3/21/2024
Betty W. VERIFIED CUSTOMER
Very good!
3/19/2024
Anthony A. VERIFIED CUSTOMER
Very professional
3/19/2024
Laveda W. VERIFIED CUSTOMER
Too long
3/19/2024
Richard P. VERIFIED CUSTOMER
Wait Tim was great!
3/19/2024
Alyssa Z. VERIFIED CUSTOMER
Carlos was very professional and extremely patient!!! Thank you
3/18/2024
Alvan O. VERIFIED CUSTOMER
Ok
3/17/2024
Angela F. VERIFIED CUSTOMER
Brandon is always professional and kind. Very knowledgeable and helpful when I have questions or concerns. His thoroughness and kindness is always much appreciated.
3/17/2024
Adolfo B. VERIFIED CUSTOMER
Very good service
3/17/2024
Sterling F. VERIFIED CUSTOMER
OK
3/15/2024
Simon O. VERIFIED CUSTOMER
Excellent work.
3/15/2024
Carlton T. VERIFIED CUSTOMER
Great job...
3/15/2024
Paulette F. VERIFIED CUSTOMER
I’m satisfied
3/15/2024
Josephine D. VERIFIED CUSTOMER
I appreciated the service today. Everything went well. Thank you.