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Real Reviews from VERIFIED CUSTOMERS
Mary W. VERIFIED CUSTOMER
Good
1/10/2024
Tracy W. VERIFIED CUSTOMER
Service dept is AWESOME
1/10/2024
Cherlyn A. VERIFIED CUSTOMER
Thank you for your service,the teamwork at this location is extremely amazing and I thank you all for helping me.
1/10/2024
Joan G. VERIFIED CUSTOMER
Daniel Evjen was great to work with regarding my car issues . He was very informative and gave me updates during my entire visit to the dealership until my vehicle was finished . Very pleasant to work with and explained everything that was being done to my car . I am very hapoy with the service that i received . ????
1/10/2024
Mary B. VERIFIED CUSTOMER
Excellent Service!!??????
1/9/2024
Amelia C. VERIFIED CUSTOMER
The gentleman who came out to my car was not friendly. He didn’t direct me to the lobby door, which was a little embarrassing for me. Looking for the door. he then stated I didn’t have an appointment which I had and as I was leaving again he was not very friendly and then I get a text saying that I miss my appointment. A happy face makes a happy day.
1/9/2024
Prenette J. VERIFIED CUSTOMER
Thank you so much for your service .
1/9/2024
Joel A. VERIFIED CUSTOMER
He realy have the good customers relations
1/9/2024
Shenequia F. VERIFIED CUSTOMER
great customer service
1/9/2024
Sara H. VERIFIED CUSTOMER
My oil light was flashing whenever I went over a bump or would brake. They repaired it and my car is even running much better than before.
1/9/2024
Celia E. VERIFIED CUSTOMER
Nice people
1/6/2024
Dee S. VERIFIED CUSTOMER
Very serious yet fun individual. Knew when to be fun. It is wonderful to find a person who doesn’t treat others, which aren’t in his age group, like aliens. ???? So. We would prefer to only work with him in the future. He was that good.
1/6/2024
Ida G. VERIFIED CUSTOMER
I have taken my car for service in Tinley Park, IL, Merrillville, IN, and Westmont, IL, I had no idea that I could get good service near my home. Thank you for doing great work!
1/6/2024
Blanca V. VERIFIED CUSTOMER
Aric was attentive and answered all my questions
1/6/2024
Robin B. VERIFIED CUSTOMER
Ms. Symone Minter was friendly and easily approachable. She was knowledgeable and made this experience. Very pleasant. Her professionalism. should be used as a benchmark for house service should be conducted! Great job I’ll be back again because of how well I was treated. Thanks mom I really appreciate the individual Kerry received. ???? she deserves a raise and promotion. Happy New Year, A loyal, Toyota Client, Dr. Robin B
1/6/2024
Ata H. VERIFIED CUSTOMER
Good service
1/6/2024
Vernon J. VERIFIED CUSTOMER
The amount of time, 2 hours for a oil change and tire rotation is a bit long
1/5/2024
Viree M. VERIFIED CUSTOMER
Very professional and polite
1/5/2024
Larry G. VERIFIED CUSTOMER
I believe my car was further damaged by Advantage Toyota and then they decided to charge me for their mistake. They did unnecessary work on my car to the tune of $800, I paid, then after the check engine line came back on a week later they tried to charge me again, for the SAME work I had just had done. I refused to pay, so then they went another route and told me it was wiring BUT the wires in question are ones they installed. Note said wires have sent a surge and ruined the system. A problem worse than the original one! I’m seeking professional advice on this because I believe this was a scam. And OF COURSE my warranty covers none of this. I never had a good feeling about this place, never had a Toyota, and I think I made a mistake buying a car from Advantage Toyota and for trusting their service department.
1/5/2024
Sharay J. VERIFIED CUSTOMER
Quick and very easy to understand
1/5/2024