Exceptional service, Justin my service representative kept me 100% informed. This was a very in depth service repair and the technicians and staff made the experience phenomenal. I am extremely grateful for the professionalism encountered and I will remain a Lexus lifer customer.Thank you!
9/6/2024
Larry B. VERIFIED CUSTOMER
Service was great
9/6/2024
Ronny D. VERIFIED CUSTOMER
Always a pleasant experience!!
9/6/2024
Patti C. VERIFIED CUSTOMER
Always helpful and courteous. Justin does a good job every time!
9/6/2024
Quynh T. VERIFIED CUSTOMER
I do sincerely appreciate Kistina and her team trying to fix my major of wind noise after changing the new inner seal leaking . But seems the issue is still there. After paid over 600$ to fix that. I’m so frustrated it , don’t know what to do any more.
9/5/2024
Claudette O. VERIFIED CUSTOMER
Staff was wonderful
But the hour and a 1/2 quote time for the service was actually 2 1/2 hours.
9/5/2024
Janette C. VERIFIED CUSTOMER
Vahagn is fabulous. I will only use him as my service technician. He keeps me informed and talks honestly to me.
9/5/2024
Magdalene P. VERIFIED CUSTOMER
Joel was awesome ????
9/5/2024
Julie G. VERIFIED CUSTOMER
N/a
9/5/2024
John S. VERIFIED CUSTOMER
The very best customer service I have ever experienced.
I needed immediate attention to some damage to my car so I could drive it back to California in 2 days and they made it happen.
9/5/2024
Eva K. VERIFIED CUSTOMER
Henry was amazing. Answered my questions and he's a great resource. I appreciate all he did for me.
9/5/2024
Brian P. VERIFIED CUSTOMER
Great experience, very pleased with the entire process. Seamless as well. The only suggestion would be for the rental service, I did not receive the exact same RX car. I received a NX, which was pretty small for my family.
9/5/2024
Michael S. VERIFIED CUSTOMER
Kristina did a marvelous job today and appreciated her efforts. The second key issue was MOSTLY resolved, however the new key is either defective or missing a piece where a key ring would attach. Please advise if a top component to the new key is missing.
Thank you.
Dr. Squitieri
****-****-xxxx
9/5/2024
Charles S. VERIFIED CUSTOMER
I'm always very pleased with Vince and the entire Lexus team.
9/5/2024
Linda M. VERIFIED CUSTOMER
My car was dirty and all the dash board lights were on and the hood was not closed. I will not come back to this dealer ship.i should have not come to this dealership. You will never work on my car again.
9/5/2024
Carlos P. VERIFIED CUSTOMER
Always great service, Henry is 20/10…beyond expectations
9/5/2024
Noemy A. VERIFIED CUSTOMER
Joel was a great service advisor on explaining what was done to my car and what needed to be done.
9/4/2024
Pauline M. VERIFIED CUSTOMER
Excellent
9/4/2024
Cheryl R. VERIFIED CUSTOMER
Too expensive.
9/4/2024
Marc D. VERIFIED CUSTOMER
Vahagn such a nice person immediately I feel at home with him. The way he approached us and discussed all the check that needed to be done on my Lexus RX350. He told me as well what to expect during routine check that there might be some additional repair or routine check need to be done. I highly recommend him.