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Real Reviews from VERIFIED CUSTOMERS
Carlos P. VERIFIED CUSTOMER
Always great service, Henry is 20/10…beyond expectations
9/5/2024
Noemy A. VERIFIED CUSTOMER
Joel was a great service advisor on explaining what was done to my car and what needed to be done.
9/4/2024
Pauline M. VERIFIED CUSTOMER
Excellent
9/4/2024
Cheryl R. VERIFIED CUSTOMER
Too expensive.
9/4/2024
Marc D. VERIFIED CUSTOMER
Vahagn such a nice person immediately I feel at home with him. The way he approached us and discussed all the check that needed to be done on my Lexus RX350. He told me as well what to expect during routine check that there might be some additional repair or routine check need to be done. I highly recommend him.
9/4/2024
Michael S. VERIFIED CUSTOMER
Having had several Lexus vehicles and used the services of several dealerships, this dealership is at the top.
9/4/2024
Bui T. VERIFIED CUSTOMER
Kristina Duvall helped me a lot today. she was very kind, very sweet, and very polite too. The 2 other guys (we don’t know their names) also helped us out a lot and we appreciate them too.
9/4/2024
Scott E. VERIFIED CUSTOMER
Joel was great! My issue is that the cars acceleration is now not smooth and even. It is inconsistent and “jumpy”.
9/4/2024
Lieh H. VERIFIED CUSTOMER
Henry is a great person to work with.
9/4/2024
Suzanne M. VERIFIED CUSTOMER
It’s my first time owning Alexis and my first visit. I honestly did not know what to expect and it was above my expectations. Thank you V for taking care of me
9/4/2024
Cynthia F. VERIFIED CUSTOMER
Joel did great but when I came in the person I spoke said Joel was at lunch and no one else could help me- not nicely - then a few minutes later he decyhe could help- then Joel came back
9/4/2024
Marc M. VERIFIED CUSTOMER
After waiting 6 months for our FOB, a week for our appointment this morning, and driving 20 city miles round trip, we were told that the equipment was down and programming our new FOB will have to be rescheduled. It was nice of the service representative to tell my wife that he’ll top off her gas when she comes back. This morning my wife topped off the fuel before driving to the dealership for the appointment.
9/4/2024
Barbara L. VERIFIED CUSTOMER
As always the service is exceptional the reps explain everything and get straight to the point very kind at the same time. Thank you for excellent customer service. Have a wonderful day
9/4/2024
Paulita P. VERIFIED CUSTOMER
Very fast service and respectful
9/2/2024
Marina Z. VERIFIED CUSTOMER
Happy with the whole process! Thank you!
9/2/2024
Lisa R. VERIFIED CUSTOMER
Thank you for excellent service
9/1/2024
Walter H. VERIFIED CUSTOMER
Joel was awesome to work with during my recent visit for my cars checkup. He was very informative and professional. Thanks
9/1/2024
Jeannette W. VERIFIED CUSTOMER
As always Lexus gives excellent service. It is complete, done in a timely manner and is cost effective. My 2004 SC has never been anywhere else for service and will never go anywhere else. And I do not see getting any other car but a Lexus.
9/1/2024
Lamarcus M. VERIFIED CUSTOMER
5 star treatment. Staff very helpful
9/1/2024
Marlene S. VERIFIED CUSTOMER
Fast service, pleasant t atmosphere
9/1/2024