Thanks for replace my broken tires in timely manner ,just cost too much,
8/13/2024
Kimberly E. VERIFIED CUSTOMER
Great place and great service!!
8/13/2024
Sandra O. VERIFIED CUSTOMER
Thank you
8/13/2024
Margo W. VERIFIED CUSTOMER
My Claims rep was supposed to come this morning to look at the car, but Javier is off for the whole week. And they're anxious to come and see the car and we didn't have a person that called us or anything saying that he was gone, I talked to someone on the phone and they didn't seem to know much and said they would have somebody get back to me Craig or somebody and so far I haven't seen a message from him. I find it hard to get people on the phone when you need information and when you call the service department if you don't get the person that you have lined up the girl that answers the phone is not able to tell you anything Thank about your car.
8/13/2024
Gary W. VERIFIED CUSTOMER
Vince Camino always gives me the Lexus service I expect and in line with the Lexus covenant I believe separates our dealer body from every luxury car line sales and service outlets in the industry.
8/13/2024
Brett N. VERIFIED CUSTOMER
Henry’s service from start to finish was excellent. He went above and beyond any expectation I may have had. Henry was professional, approachable, and attentive. Great work.
8/13/2024
Tom C. VERIFIED CUSTOMER
Yes
8/13/2024
Larry F. VERIFIED CUSTOMER
None
8/13/2024
Irene C. VERIFIED CUSTOMER
Extremely professional. Was able to answer my questions. Exceeded my expectations.
8/13/2024
Helen M. VERIFIED CUSTOMER
Thanks for entrusting my balance and getting my car off hours.
8/12/2024
Charles C. VERIFIED CUSTOMER
So far…Great
8/11/2024
Destiny V. VERIFIED CUSTOMER
Great and courteous customer service. Prompt follow ups and assisted with understanding all my options. Definitely recommend
8/11/2024
Elmer A. VERIFIED CUSTOMER
No comment
8/11/2024
Maria M. VERIFIED CUSTOMER
Kristina was outstanding.
8/11/2024
Raymond K. VERIFIED CUSTOMER
It was a GREAT experience!!! I was treated very kindly and professionally.
8/11/2024
Maria M. VERIFIED CUSTOMER
Completely satisfied and he was able to address the additional issues with the front fenders popping out. He was pleasant to deal with! Kudos Javier!
8/11/2024
Roman M. VERIFIED CUSTOMER
??????????
Thank you for everything. Outstanding service and I gave an excellent review on Yelp.
Thank you, everybody!
8/11/2024
Devin H. VERIFIED CUSTOMER
I had bought a 2009 Lexus LS 460 L 2-12 years ago and paid it in full only to have the cylinder heads go bad. The SB 01217 was issued and did not have the opportunity to be informed of an extended service warrant. I would have paid for it knowing that this was a known issue. Now your company is charging m 18k for repairs after I paid in full 34k. I THINK THIS IS UNFAIR SINCE I MADE THE CHOICE TO SHOP WITH YOU AMD I GET THIS TYPE OF TREATMENT. I will never buy a vehicle from your company again and I will tell my friends and family about this debacle. I feel that I should have been informed about this Service Bulletin so I could have made an informed decision on spending that kind of money on a vehicle that needs this type of repair. I am truly disappointed and disgusted. I would rather you guys fix my car. That would be the best at this moment to rectify this problem.