Justin Baker, our service rep was outstanding. I have been in customer service line of work for over 35 years. Overall, Lexus and Justin were excellent. Thank you for the wonderful service!
8/4/2024
Kelley T. VERIFIED CUSTOMER
Since my service yesterday the outdoor temperature gauge is not keeping an accurate temperature. It was 103 outside but temperature gauge read 80. I am out of town for the next 2 weeks so I can’t bring it in for 3 more weeks.
8/4/2024
Laurie P. VERIFIED CUSTOMER
My car was in for the second time for a repair that was not done correctly the first time. They were friendly, professional and accommodating. Since my hitch had come in they also installed that. Upon pickup we noticed that the trim around both back wheel wells had not been reinstalled fully after the hitch install and were sticking out. Luis had it remedied right away. My bottom line concern is the thoroughness and quality control of your service. I am hoping the sunroof weather stripping has been resolved this time.
8/4/2024
Cindy D. VERIFIED CUSTOMER
I got a text message saying that it would save time to go ahead and pay via text and credit card. But when I got there, the people in the driveway didn’t have my paperwork and told me I still had to go in and speak with my advisor. I was a little frustrated at that because if I was going to go and sit with the advisor anyhow, I don’t know that I needed to pay by credit card online.
8/4/2024
Shanille B. VERIFIED CUSTOMER
Service today was much better than the first service. Everyone was nice and welcoming. Thank you
8/4/2024
Aida Q. VERIFIED CUSTOMER
Maintenance completed on time as promised. Thank you.
8/4/2024
Robert D. VERIFIED CUSTOMER
Justin has always been friendly, professional and delivers excellent service!
8/3/2024
Maison N. VERIFIED CUSTOMER
The treatment I received at Lexus is always great????????
Definitely a First Class Dealership!
Refreshments are always stocked and bathrooms are always cleaned
8/3/2024
Lawrence E. VERIFIED CUSTOMER
Kristina does a fantastic job even when delivering the not so great vehicle maintenance news.
8/3/2024
Charles P. VERIFIED CUSTOMER
None
8/3/2024
Eva M. VERIFIED CUSTOMER
The service was exceptional and all of the team members were great ????
8/3/2024
Jose Z. VERIFIED CUSTOMER
Overall satisfied with the service and recommendation for my car that needs to be addressed.
8/3/2024
Kelly C. VERIFIED CUSTOMER
Service was great. Thank you…..
8/3/2024
Margaret P. VERIFIED CUSTOMER
Good job and every one is very polite and friendly!
8/3/2024
Judith K. VERIFIED CUSTOMER
Javier always treats me well and the service is very good.
Thank you so much!!!
8/3/2024
Yenci V. VERIFIED CUSTOMER
Javier was great
8/3/2024
Therese R. VERIFIED CUSTOMER
Excellent service. Vincent was very professional.
8/3/2024
Stephen M. VERIFIED CUSTOMER
Kay is a very professional and pleasant employee. She is always a great service advisor and I appreciate her work. Don’t lose her. ????
8/3/2024
Mark D. VERIFIED CUSTOMER
Justin was very professional and courteous. The service was done in a timely manner.