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Real Reviews from VERIFIED CUSTOMERS
Rachel E. VERIFIED CUSTOMER
Kay and the entire staff are also so welcoming and helpful.
4/17/2024
Rufo A. VERIFIED CUSTOMER
Excellent service. Thank you so much.
4/17/2024
Grace T. VERIFIED CUSTOMER
I was completely ignored for 4 hours. Very poor communication and very poor attitude.
4/16/2024
Diane M. VERIFIED CUSTOMER
Great service! Thank you!
4/16/2024
Kim K. VERIFIED CUSTOMER
Lexus sets the industry standards for class in all aspects. Justin Baker compliments the Lexus brand with courtesy, competence, integrity, and a thoroughness throughout my Lexus service endeavor. I truly appreciated all his efforts in assuring me all would go well..it certainly did! I’LL BE BACK!
4/16/2024
Deena B. VERIFIED CUSTOMER
very good service
4/16/2024
Michael F. VERIFIED CUSTOMER
Excellent experience. Thank you
4/16/2024
Teresa T. VERIFIED CUSTOMER
Scott was great
4/16/2024
Lorenzo D. VERIFIED CUSTOMER
Every time I bring my car in for service, Lexus treats me with full VIP status. And as usual I was treated the same way today. This is what service and customer service is all about. Keep it up Lexus.
4/16/2024
Helen M. VERIFIED CUSTOMER
Javier and his team always makes a good impression on my car services. I love the ambiance while waiting as well as the products. I always see something useful for my car at the shop.
4/16/2024
Yolanda C. VERIFIED CUSTOMER
Thank you, Joel, for accommodating me with a Lexus loaner car. You allowed me to turn in my the loaner for another with features I wanted to try. You also patiently & thoroughly explained my service options. Thank you!
4/16/2024
Alafuro O. VERIFIED CUSTOMER
Awesome
4/16/2024
Dennis B. VERIFIED CUSTOMER
Javier was excellent and your waiting area is comfortable.
4/16/2024
Stacy L. VERIFIED CUSTOMER
I used an outside tire company because I couldn't get into lexus. They wouldn't fix my tire on the warranty because of this. Wanted to charge me 1500. I left and my lease was up so I went with another car versus lexus.
4/15/2024
Daryl P. VERIFIED CUSTOMER
Scott delivered exceptional customer service by attentively addressing our concerns and promptly answering our inquiries.
4/14/2024
Quynh T. VERIFIED CUSTOMER
Thank you for excellent customer service. ????????
4/14/2024
Irwin R. VERIFIED CUSTOMER
I wish you had more lx and go cars to chose from. I intend on purchasing in the next few years. Or when selection of both are available.
4/14/2024
Samuel D. VERIFIED CUSTOMER
I’m upset they did not do a good job the auto service, rude, unprofessional customer service, they forgot to add brake fluid, they did not put back the cover for the air tires, and did not replaced the Smart key batteries. The service advisor name Scott Bechel gave me an unfriendly attitude to go elsewhere… I will also put this in my Yelp, Facebook, and IG. I want my money back for the services I’ve paid in advance along with my auto payment included.
4/14/2024
Ha P. VERIFIED CUSTOMER
Scott was wonderful thank you so much
4/14/2024
Lemuel M. VERIFIED CUSTOMER
So far, everyone has been very nice and courteous. So different from my experience with other dealerships
4/14/2024