I had a fantastic experience buying my car from Lexus. Bryce was wonderful and let the car speak for itself. He was never pushy about a sale and I like that.
I love that he met me at the entrance and immediately offered help. Very different from my previous stop at Audi.
John, in finance, was also fantastic. Very personable.
Amanda helped finalize the sale and was professional, fun, and showed some hustle. She was mindful of my time and I just appreciate the sense of urgency to take care of me.
Lastly, "Q", Luis was the icing on the cake. What a professional, thorough, great representative of your company. Two thumbs way up high.
4/6/2024
Haresh A. VERIFIED CUSTOMER
Everything was good and satisfactory as usual. Javier is the best
4/6/2024
Lewis B. VERIFIED CUSTOMER
Amanda was great! Did not hesitate to help my wife and I upon pretty much parking our car. 11/10 service!!
4/6/2024
Kathleen S. VERIFIED CUSTOMER
Kay is amazing! I’m so glad she is my service representative! She is knowledgeable and works diligently to make certain that my concerns are addressed.
4/6/2024
Daphne B. VERIFIED CUSTOMER
The staff was fine, I just think your dealership is to over priced.
4/6/2024
Carmody L. VERIFIED CUSTOMER
Scott is great! He’s friendly, helpful, and knowledgeable. Thanks for everything!
4/6/2024
Khanh T. VERIFIED CUSTOMER
Very good and I am very satisfied.
4/6/2024
Kevin I. VERIFIED CUSTOMER
Kay is awesome and an asset to your team. My only suggestion is to find a way for express services to be completed more timely. Two hours for an oil change and tire rotation is ridiculous, especially when you have an appointment.
4/6/2024
Patricia S. VERIFIED CUSTOMER
Awesome ???? beyond expectations!! Love ?? everything
4/6/2024
Richard N. VERIFIED CUSTOMER
Excellent service
4/6/2024
Arnold &. VERIFIED CUSTOMER
Joel was great, as usual.
However your tech was NOT. He put in his comments that there was a problem with some pitting on my tires which would require a wheel alignment. I replaced all my tires six months ago so I did not go for the wheel alignment. Instead, I brought my car to Discount Tires, where the tires were purchased. Their tech had a laser and he checked all the tires and they were all perfectly aligned. He wanted to know what kind of tool Lexus used to check the tires. Now I am wondering if I needed the other repairs your tech performed. Just wanted Lexus to have this info.
4/5/2024
Christine M. VERIFIED CUSTOMER
Vince is knowledgeable, helpful and courteous. Your shuttle drivers are also top notch.
4/5/2024
Troy K. VERIFIED CUSTOMER
It’s always great! That’s why I have been buying from you guys and getting service there for many many years!
4/5/2024
Nuong H. VERIFIED CUSTOMER
Because they charge to much money so I didnt let my Lexus to do it .?it has some thing wrong in the GPS . The Lexus not comet to my phone but the service couldn’t fix for me . I am so sad.
4/5/2024
Noah H. VERIFIED CUSTOMER
Very friendly, quick. Couldn’t have asked for any more
4/5/2024
Paula S. VERIFIED CUSTOMER
I brought my car in for warranty work. Vahagn explained the process very thoroughly. He’s very professional and courteous.