Very friendly, quick. Couldn’t have asked for any more
4/5/2024
Paula S. VERIFIED CUSTOMER
I brought my car in for warranty work. Vahagn explained the process very thoroughly. He’s very professional and courteous.
4/5/2024
Sherline M. VERIFIED CUSTOMER
Thanks, I will most definitely respond to survey.
4/5/2024
Thomas E. VERIFIED CUSTOMER
Great Customer Service
4/4/2024
Eric L. VERIFIED CUSTOMER
Justin Baker is the best.
4/4/2024
Dennis Q. VERIFIED CUSTOMER
Thank You!
4/4/2024
Tammara W. VERIFIED CUSTOMER
Excellent Service as usual
4/4/2024
Oscar P. VERIFIED CUSTOMER
You have very great service on that location . ESP to k. Duvall Lodi’s to each and everyone such a great place to be.
4/4/2024
John G. VERIFIED CUSTOMER
Great service
4/4/2024
Ricki B. VERIFIED CUSTOMER
I had asked that the contact phone number for my car be used to contact me when it was ready. However the number that Service used was my husband’s.
A small detail, but it was inconvenient, as we are not always together when the call comes in.
My phone number is ****-****-xxxx.
You don’t need to call me, just please change the phone number for the future.
Thank you.
4/4/2024
Tony &. VERIFIED CUSTOMER
No comment ????????????
4/4/2024
Shirley S. VERIFIED CUSTOMER
Justin was GREAT! He was very attentive to my vehicle’s needs and mine. Your customer service is top-notch. Sorry for the slow response.
4/4/2024
Ellen S. VERIFIED CUSTOMER
Javier got 5 stars
4/4/2024
Linda A. VERIFIED CUSTOMER
You’re always GREAT
4/4/2024
Luann M. VERIFIED CUSTOMER
Roy’s the best thank you
4/4/2024
Lizette M. VERIFIED CUSTOMER
Love how they have the link to go and see your vehicle being serviced :)
4/4/2024
Ken M. VERIFIED CUSTOMER
Thanks for your professionalism and caring. We are miles from home and felt at home. ????
4/4/2024
Vickey E. VERIFIED CUSTOMER
I love Lexus. I’ve been driving Lexus since 2004 that’s 20 years.
I’ll be getting a new Lexus the next couple years. It’s your service that keeps reconnected to you and that’s important.
I’ve got all kinds of praises for how you guys have taken care of the last 20 years
Joal isThe Best.
Vickey E
4/4/2024
Brittani C. VERIFIED CUSTOMER
My scheduled appointment was at 2pm I wasn’t talked to till 2:20 finally receiving my vehicle at 4:20. Just confused why a simple oil change took 2 hours.
4/4/2024
Scott B. VERIFIED CUSTOMER
I’m not familiar with Lynn C Munk. We purchased our new TX from Nikka. Thank you.