From making an appointment immediately getting service, Vincent having a car rental key in hand, ready to go and being updated every step of the way., I definitely felt valued. Thank you.
1/31/2025
Dennis H. VERIFIED CUSTOMER
Kay and Caesar provided excellent service and guidance. Kay gave thorough information and genuinely cares for her customers. Our knowledge is limited regarding the technical components in the new Lexus and she referred us to Caesar who patiently provided us with demonstrations of the vehicle’s capabilities. He contacted Lexus headquarters to troubleshoot an issue and it was resolved. The services provided by Kay and Caesar will keep us coming back to Lexus of Las Vegas.
1/30/2025
Altrina G. VERIFIED CUSTOMER
Superb!
1/30/2025
Liliana S. VERIFIED CUSTOMER
Vahagn was great!
1/30/2025
Teresita R. VERIFIED CUSTOMER
Service Team was attentive, friendly and respectful.
1/30/2025
Christine M. VERIFIED CUSTOMER
Kay is awesome. Also, young man helped me with technical items on my car. Thank you sooooo much.
1/30/2025
Charles P. VERIFIED CUSTOMER
Vincent was very professional and courteous. Could not have better treatment in our tight timeframe.
Charles
1/30/2025
Dana H. VERIFIED CUSTOMER
The service is what I expected! No surprises.
1/30/2025
Chris C. VERIFIED CUSTOMER
Vahagn and Jordon were great! I felt like I was being worked-with instead of penalized for not being able to make it back to pick up my vehicle at an exact time. Love the communication from the team on what needs to be done and serviced. Sticking with Vahagn as my advisor!
1/30/2025
Ermias T. VERIFIED CUSTOMER
The service was fantastic and they were very nice thank you so much
1/30/2025
Gerald S. VERIFIED CUSTOMER
Vincent is a professional and knowledgeable. Service agent. He is a asset to the Lexus of Las Vegas dealerships.
1/30/2025
Alma F. VERIFIED CUSTOMER
I was very well taken care of as usual!
1/30/2025
Nina S. VERIFIED CUSTOMER
Vincent went over and beyond to take care of my car. He’s the best and I can honestly say all the stuff was so kind and always helpful. Reasons why I stay with Lexus.
1/30/2025
Sylvia S. VERIFIED CUSTOMER
My service advisor was Kay Arlene and she’s literally the BEST. I also appreciate the additional assistance I received from Craig!
1/30/2025
Judy V. VERIFIED CUSTOMER
Great job!
1/29/2025
Willard B. VERIFIED CUSTOMER
Treated very well …as well as any overcharged customer for standard service. Treatment and service were excellent.
1/29/2025
Karen V. VERIFIED CUSTOMER
Our family is so happy to be a part of Lexus family. Your company has always taken great care of us, especially this time when I needed it the most. Katrina helped me out tremendously and took care of everything smoothly for me. My mom has been in the ICU and she made sure I got to and from the hospital after I dropped off my car to get it serviced. I was famished upon arrival (haven’t eaten due to stress) and having snacks available in your lobby was such a nice touch. I was able to grab somehing to snack on and drink a bottle of water which held me throughout the stressful day. Having a great, unexpected support, certainly from strangers and your amazing company is what does it for us. Thank you, Katrina and Lexus company for making such a great impact on people. I save people’s lives in the hospital for a living, but let me tell you.. you guys saved my life yesterday.
1/29/2025
Firooze J. VERIFIED CUSTOMER
Vahagn is always a pleasure to work with.
respectful and courteous.????
unlike the guy that helped me last time ????
I will always request for Vahagn from now on anytime that I need a service with lexus.
1/29/2025
Elaine &Glenn. VERIFIED CUSTOMER
The Lexus team is wonderful to work with, will never leave you hoping for a totally electric Lexus sedan soon!