Kay was excellent as always but the appointment took longer than expected. When I was ready to leave your service guys had misplaced my car keys. Not Kay’s fault and uvs been going to you for years but that was bs. Whoever misplaced my keys shouldn’t be kept on
12/31/2024
Junko S. VERIFIED CUSTOMER
Thank you!
12/31/2024
Matthew T. VERIFIED CUSTOMER
Joel is outstanding and a main reason why I stay loyal to Lexus.
12/31/2024
Abas, Karen. VERIFIED CUSTOMER
Thank you.
12/31/2024
Wendy A. VERIFIED CUSTOMER
Thank you Kay and Carlo for the wonderful customer service. This is a fantastic dealership. You took my car in without an appointment when it was clearly a very busy post holiday day and you were able to conduct a thorough inspection and wash my car in less than 2 hours. Thank you again.
12/31/2024
Mark R. VERIFIED CUSTOMER
I requested that tire pressure be left unchanged; in fact, it says so in writing on my paperwork. When I brought my car in, TPMS showed 34 PSI in all four tires. When I got home, TPMS showed as much as 41 PSI in one of the tires. What part of “Do not change tire pressure” did the service tech not understand?
12/31/2024
Mikhail S. VERIFIED CUSTOMER
Excellent and prompt service.thanks.
12/30/2024
Vatsana N. VERIFIED CUSTOMER
Kay took care of all my needs. My car feels safe.
12/30/2024
Maria M. VERIFIED CUSTOMER
Thanks for the comprehensive service.
12/30/2024
Jonathan Y. VERIFIED CUSTOMER
Everyone was very courteous and my service rep Kay was great!
12/29/2024
Kathy C. VERIFIED CUSTOMER
Kay helpful and explained things without making me feel ignorant.
12/29/2024
Rob L. VERIFIED CUSTOMER
V was awesome to work with. He took care of expeditiously and understood my needs. He is great!! ????
12/29/2024
Edwin J. VERIFIED CUSTOMER
Wrost experience at this lexus dealership the communication skills were horrible. Please call me if you want the full details. If I don't answer please leave a voicemail I will call back.
12/28/2024
David H. VERIFIED CUSTOMER
Thank you (as always) Vahagn!
12/28/2024
Damon M. VERIFIED CUSTOMER
Waited over7 minutes when arrived at drive up! Your first contact greeters/ employees are horrible customer service!
12/28/2024
Edward S. VERIFIED CUSTOMER
We love our Lexus.It’s been our most reliable car. Todays service has been the biggest outlay on this car since we purchased it ten years ago.
12/28/2024
Luis P. VERIFIED CUSTOMER
I was impressed by how neat the place is; the people there are courteous, kind, and polite. They great you with a friendly smile.
12/28/2024
Shaun F. VERIFIED CUSTOMER
This was the first time we've brought our new Lexus in for service. Still overly impressed by the experience we are having with Lexus!