Lexus service is always excellent. Vince is a great service adviser.
12/19/2024
Brett W. VERIFIED CUSTOMER
I do feel like either Lexus quality has declined or dealer service departments are trying to make up for shrinking sales profits. I could own a Lexus 12 years and 250K miles and have no non-standard maintenance. Now it's $4-8K a year of repairs that simply should not be. If I wanted that, I would've bought a Benz , BMW or Audi. Very disappointed and may now break a 6 car Lexus string.
12/19/2024
Noel B. VERIFIED CUSTOMER
No comment I am very happy to your team services and to your facilities .
12/19/2024
Ofer A. VERIFIED CUSTOMER
Lexus is the best !!!!!!
12/19/2024
Jacob S. VERIFIED CUSTOMER
We were very happy with how we were treated. We were disappointed after driving 120 miles each way and leaving the car for the day that our wheel was not repaired as we requested when we scheduled our appointment. We purchased a package when we bought the car that covers curb type damage. This was acknowledged & requested when our was appointment was made. In fairness, we did not re-iterate this when we talked to the service advisor this morning over the phone. Does your business not have the ability to make notes in the system for ALL customer requests?
12/19/2024
Stephanie H. VERIFIED CUSTOMER
Henry is always great. My cars is ready in a timely manner!
12/19/2024
Molly A. VERIFIED CUSTOMER
From check in with service to pick up with Javier all went well.
12/19/2024
Susan K. VERIFIED CUSTOMER
Thank you
12/18/2024
Ryan M. VERIFIED CUSTOMER
Great Job!!
12/18/2024
Carole J. VERIFIED CUSTOMER
The Lexus team always does a phenomenal job.
12/18/2024
Chen, Evangeline. VERIFIED CUSTOMER
Thank you very much for the courteous and timely service Harvier and team members provided ! I’m mostly appreciative for their efforts!
Have a wonderful holiday season! Dr. Evangeline Chen
12/18/2024
Isaac W. VERIFIED CUSTOMER
Great customer service!
12/18/2024
Crystal H. VERIFIED CUSTOMER
Service was done in reasonable time and service representative Vaughn provided me with thoroughly detailed explanation of my service.
12/18/2024
Jose C. VERIFIED CUSTOMER
Excellent service… Gold Standard..
12/18/2024
James S. VERIFIED CUSTOMER
Service Associate, I believe her name was Kay, was fantastic. The service cost for simple install was a bit steep, though but at least it was done properly.
12/18/2024
Alishia D. VERIFIED CUSTOMER
Was very happy with my service
12/18/2024
Paul M. VERIFIED CUSTOMER
Javier Vargas was excellent to deal with…. Thank you for a great experience.