Online scheduling no mention of having to reserve loaner for every 10k service.
12/15/2024
Angila J. VERIFIED CUSTOMER
Everyone was super responsive and attentive
12/15/2024
Stephanie J. VERIFIED CUSTOMER
None at this time.
12/14/2024
Percival, Katherine. VERIFIED CUSTOMER
Efficient n pleasant.
12/14/2024
Wendy E. VERIFIED CUSTOMER
Kay was great. Lexus is expensive.
12/14/2024
Tiava N. VERIFIED CUSTOMER
Henry was great, polite, and informative. Thank you for a wonderful experience.
12/14/2024
Michael B. VERIFIED CUSTOMER
Thank you Justin and Gus for your excellent work at getting my GX 460 repaired under warranty and regular service performed. You guys go above and beyond in your customer care. Thanks for looking after my GX.
12/14/2024
Eliza C. VERIFIED CUSTOMER
Kristina is amazing!!
12/14/2024
Will C. VERIFIED CUSTOMER
Justin is awesome. He’s been there a long time and one reason we keep coming back
12/14/2024
Steve S. VERIFIED CUSTOMER
Kristina actually has a little room need to get improve., be more sensitive to customers’ need would’ve appreciated. I informed her I was in a tight schedule need to leave right after my car’s dine. Plus my phone has issue connect with the car that needs technician’s help. If it’s done by 2 would be perfect. The work done before 2:05 n I received the notification n video. She didn’t release my car after 20 mins it’s actually done. I ran out of time, have to return again for the connection issue next week.
12/14/2024
Calvin Y. VERIFIED CUSTOMER
Excellent service, great experience!!
12/14/2024
Annette H. VERIFIED CUSTOMER
Thank you!!
12/14/2024
Miguel U. VERIFIED CUSTOMER
They gave me a loan car with the tire losing pressure so probably with a nail or with bad tire.
I don't trust in the lexus sahara service any more
12/14/2024
Teresa S. VERIFIED CUSTOMER
Simply satisfied for excellent care .
Thank you Mr Gooding
12/14/2024
Joanne C. VERIFIED CUSTOMER
Always takes care of my car and me!
12/14/2024
Steve L. VERIFIED CUSTOMER
Very nice
12/14/2024
Mona C. VERIFIED CUSTOMER
Javier was very kind and professional. I was satisfied services. Thanks.
12/14/2024
Mike G. VERIFIED CUSTOMER
You guys are so on top of things.
So blessed to have such great team members.
Will buy all of my cars from Lexus.
Thank you,
Miguel Gutierrez
12/14/2024
Sonja G. VERIFIED CUSTOMER
The issue is not the service but “reuniting “ me with my vehicle. As of right now my vehicle is still at the dealership. Feel free to contact me if you’d like further details.