I always feel very confident that my vehicle is well taken care of and that everything that needs to be addressed is!!
11/30/2024
Young L. VERIFIED CUSTOMER
Very very nice
11/29/2024
Harpreet S. VERIFIED CUSTOMER
Thank you
11/29/2024
Vicky A. VERIFIED CUSTOMER
Excellent service
11/29/2024
Sonia L. VERIFIED CUSTOMER
I want to thanks Javier for his wonderful service. He goes beyond to make I'm service pleasant. Thank you again
11/28/2024
Richard K. VERIFIED CUSTOMER
Excellently
11/28/2024
John K. VERIFIED CUSTOMER
We were very pleased at the whole experience at Lexus Las Vegas. From the initial booking of the appointment to handing over of the keys at the completion of service. It is obvious that there is serious training of how to be respectful and courteous of customers. In these times, that is truly the exception. That level of detail in training is so appreciated. It puts a smile on your face. Thanks for making our day!
11/28/2024
Geraldine F. VERIFIED CUSTOMER
Kristina was courteous and professional. She answered my questions and informed me of the recall on my vehicle; kept me updated as work was done. Texted me a video.
11/28/2024
Cl Legacy. VERIFIED CUSTOMER
Joel, Ceasar and Shane were great!
11/28/2024
Karyn J. VERIFIED CUSTOMER
My car actually died on the road and Justin was able to get it looked at and fixed even though you were extremely busy. I have to say however that I was pretty surprised to see a labor charge for the battery since I bought the battery from you and I can install one myself in about 10 minutes.
11/28/2024
Madison F. VERIFIED CUSTOMER
V is so amazing and I love that I was able to work with him today (and hope to in all my future services). Cesar in service was also extremely helpful, polite, and attentive. Thank you for the great experience today!
11/28/2024
Ronald T. VERIFIED CUSTOMER
My first service. Very professional and timely.
Everyone I dealt with was very courteous.
11/28/2024
Pat M. VERIFIED CUSTOMER
Always happy with Lexus of Las Vegas!
Thank you!
11/28/2024
David B. VERIFIED CUSTOMER
First of all my 2013 hybrid Lexus has been the best car I ever owned. I have owned around 12 new cars in my life. This Lexus has been great.
My service provider has been with me the entire time. The service department does a great job and I always get a loaner so that I can do my daily routines. Great great comfort not having to be stuck city hours in the waiting room or trying to find someone to drive me home.
One last thing, my service provider is Vince. A wonderful employee who deserves a raise. Help him out from me.
11/28/2024
Kevin H. VERIFIED CUSTOMER
I haven't drove it yet but my wife did, and she said it was good so far. You always take good care of us, and so does Kay, she is super nice. 1 thing I didn't like was getting charged twice to get it right. You guys had it in 2 month ago or so and it wasn't quite right. I was out of town for a few weeks and while I was gone my wife's car wasn't dosing well so she used the SC43 and said it was pulling hard left, and I confirmed it was.Other than that we are good so far.
11/28/2024
Emma C. VERIFIED CUSTOMER
The technician that checked me out was exceptionally helpful.
11/28/2024
Hugh K. VERIFIED CUSTOMER
Joel was great.
11/28/2024
Mona A. VERIFIED CUSTOMER
Mr.Vargas hands down always meets my expectations..Best service in town and not just for servicing and branding Lexus.. OVERALL OUTSTANDING SERVICE AT LEXUS.. Businesses in Las Vegas should mirror the Lexus Experience!!