The entire process of getting my car fixed was completed professionally. Thank you for a great experience.
11/17/2024
Patricio P. VERIFIED CUSTOMER
Above and beyond the expectations, Another outstanding service by Lexus of Sahara , I don’t have any appointments, I just walked in and they professionally managed my service needs, my big complement with the best Lexus service advisor Vahagn Nazaryan top notch service technician, I thank everyone with Lexus of Sahara !!Anothe! Outstanding services!!!
11/17/2024
Barak L. VERIFIED CUSTOMER
Kristina is hands down the best rep I’ve ever dealt with for any dealership. Very on top of everything that’s going on, and great energy. I wish I had employees like her!!
11/16/2024
Allan R. VERIFIED CUSTOMER
Great communication
11/16/2024
Shirley Y. VERIFIED CUSTOMER
Kay gets the job done!
11/16/2024
Amy D. VERIFIED CUSTOMER
Javier is always great.
11/16/2024
Linda Z. VERIFIED CUSTOMER
The team was great!
11/16/2024
Regina V. VERIFIED CUSTOMER
Henry was excellent. Arranged my transportation to and from the dealership. Kept me informed the entire time. A credit to your organization.
11/16/2024
Nadezhda N. VERIFIED CUSTOMER
Great customer service. Vahagn is the epitome of professionalism.
11/16/2024
Carl T. VERIFIED CUSTOMER
Kay is GREAT
11/16/2024
Mary A. VERIFIED CUSTOMER
Excellent teamwork and great service
11/16/2024
Steven M. VERIFIED CUSTOMER
Always experience a professional environment at Lexus of Las Vegas!
11/16/2024
Deena P. VERIFIED CUSTOMER
I was greeted right away by a very Polite and Happy gentleman who got my basic information and the issue I was having which was minimal. He also got me directed to the lounge. The lounge is nice it certainly won’t encourage anyone to stay longer than you need to, but it covers the necessary comforts. My car was done in roughly the time frame given and I had some questions answered she got a bath and we were on our way home in a very timely manner. The staff was great and I hope I was in kind. I have always loved this Lexus dealership and am glad to be back.
11/16/2024
Iwona H. VERIFIED CUSTOMER
Kay is 200% the best
11/16/2024
Itzel C. VERIFIED CUSTOMER
Poor communication throughout the process I had to call multiple times to check on my car and when I could return the loaner. My car wasn’t returned in the condition it was in originally items from my glove compartment were left on the seat. Despite paying $1,800 and coming back three times, the actual issue wasn’t diagnosed properly, and I was told the repair would cost $9,000. Overall, a very frustrating experience.
11/15/2024
Clint L. VERIFIED CUSTOMER
I've always had great service from lexus from the time you pull in till you pick up
11/15/2024
Aaron K. VERIFIED CUSTOMER
Good service
11/15/2024
Nelly C. VERIFIED CUSTOMER
I am thankful that my car was washed although there were water spots on the front and windows and this is the first time that ever happened.