Once again the service experience exceeded our expectations on professionalism and courtesy.
11/6/2024
Jana A. VERIFIED CUSTOMER
I appreciated Justin attentive service!!
I also appreciated him going to get my car for me when he saw I had been waiting outside for longer than normal, and the valet was extra busy and hadn’t brought it back to me. Thank you 5 stars
11/6/2024
Andrew T. VERIFIED CUSTOMER
I am impressed by Kay's courtesy and customer service. And she is probably the best.
11/6/2024
Robert R. VERIFIED CUSTOMER
Will no take my auto anywhere but Lexus West.
Javier is absolutely the best !
11/6/2024
Jasper K. VERIFIED CUSTOMER
Very efficient and friendly
11/6/2024
Stephen M. VERIFIED CUSTOMER
As is always the case, Kay Andrade was terrific. She is a major reason why I am extremely pleased with my service. Thanks to Kay and her colleagues.
11/6/2024
James E.. VERIFIED CUSTOMER
It took 2.5 hours for a non mechanical service. The service was expensive and I so pressed for time I was unable to get car wash.
11/6/2024
Susie &. VERIFIED CUSTOMER
Joel Gooding has been great to work with, I am so pleased with Las Vegas Lexus service department. I have told everyone in my family and friends. Thank you
11/6/2024
Yvette F. VERIFIED CUSTOMER
Craig Kelly is the only reason I will continue to Service my car at this location. He is beyond polite and goes above and beyond to accommodate every guest. I watched him not only help me but keep an eye on the entire department. My console was actually replaced and my car was clean when received. I’m super thankful! Craig is what a person thinks about when you think about Lexus and what values it used to represent. Great to see!
11/6/2024
Donna J. VERIFIED CUSTOMER
Definitely satisfied with Don Turner, he always goes the extra mile! Vahagn is very professional and is very organized. I’m very impressed at their job very well done!!!!
11/6/2024
Lizette E. VERIFIED CUSTOMER
Vahagn is always very friendly and helpful.
11/6/2024
Adrian W. VERIFIED CUSTOMER
Kristina Duvall is an outstanding team member. She is honest kind and a hard worker. Very knowledgeable and again honest.
11/5/2024
Raymond J. VERIFIED CUSTOMER
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11/5/2024
Peter T. VERIFIED CUSTOMER
Everyone’s so professionally helpful specially Mr. Craig Kelly, I thank you again for the job well done ????
11/5/2024
Michael B. VERIFIED CUSTOMER
She was great. Thank you KAY
11/5/2024
Jim P. VERIFIED CUSTOMER
Lexus Las Vegas has always provided excellent service and that is why we continue to take our vehicles there for service. Vahagn, the service advisor, was very helpful and explained in detail the work needed to be done. Great job!
11/5/2024
William K. VERIFIED CUSTOMER
Took care of all my issues professionally
11/5/2024
Reynaldo &. VERIFIED CUSTOMER
Too much to text. We have always had a wonderful experience till this time with the new representative. Not happy.