The entire process was pleasant. Joel did a great job explaining things and my vehicle was ready quickly.
10/12/2024
Nancy R. VERIFIED CUSTOMER
Thank you
10/12/2024
Hiroko A. VERIFIED CUSTOMER
She is very kind and proud manner
10/12/2024
Katie W. VERIFIED CUSTOMER
Always quick service. Love the service, especially the snacks. No complaints.
10/12/2024
Shane T. VERIFIED CUSTOMER
Service was great by all. Only thing is that no one explained the drop off process to me. And pickup was just as confusing. A front desk would be nice to greet customers and explain the process. I stood around for 20/30 mins not knowing what to expect. Same issue at drop off and pickup.
10/12/2024
Izu S. VERIFIED CUSTOMER
Mr. Nazaryan is competent, customer focused and very knowledgeable. I enjoy coming for service of my Lexus and always know my car is in good hands.
10/12/2024
Cynthia B. VERIFIED CUSTOMER
Great service and wonderful waiting area.
10/12/2024
Ethel S. VERIFIED CUSTOMER
Service was exemplary as usual. Thank you.
10/12/2024
Diane G. VERIFIED CUSTOMER
The only reason I was not completely satisfied with the visit is because I still have the same problem that Lexus is not able to fix the problem. I have to commend Justin. I went in very unhappy with Lexus was taking it out on Justin who stayed professional the entire time, and ease a lot of my frustration. His customer service was definitely outstanding.
10/12/2024
David H. VERIFIED CUSTOMER
Javier is always great!
10/12/2024
Jerry K. VERIFIED CUSTOMER
Great service. Thanks
10/11/2024
James P. VERIFIED CUSTOMER
V is the best. Team in service the best. 175k on my SC 430. They keep it in tip top shape.
10/11/2024
Stafford S. VERIFIED CUSTOMER
You guys are amazing, thank you
10/11/2024
Thomas D. VERIFIED CUSTOMER
Javier explained everything to be done and how long it would take. Very helpful.
10/11/2024
Richard P. VERIFIED CUSTOMER
The problem with the sensor was taken care of immediately. great service!
10/11/2024
Hussey Family. VERIFIED CUSTOMER
Joel is always great.
10/11/2024
Helen M. VERIFIED CUSTOMER
Keep a good work and each of them there very good always love the people that work there and god bless all .
10/11/2024
Judith A. VERIFIED CUSTOMER
Everyone was respectful and professional. Joel was so understanding of my description of the very unusual loud noise coming from the tire area. He took my concerns and description seriously. He also kindly listened to my story of having a very early SC 300 which I kept for 23 years. Very nice man.
10/11/2024
Thomas S. VERIFIED CUSTOMER
Vahagn was super. Stepped up to take care of me for my normal service writer who called off.
Tom