Zeb is always very professional and I appreciate his honesty and assistance.
3/9/2025
Sandra S. VERIFIED CUSTOMER
Thanks Lisa for the great advice and efficiency!
Sandra
3/9/2025
Michelle M. VERIFIED CUSTOMER
Colby was very professional, honest , and timely in providing the details of my repairs and costs.
I’ve enjoyed working with Alderman’s for over a decade.
3/8/2025
Kim C. VERIFIED CUSTOMER
Other than the wait time, everything went well
3/8/2025
Greg D. VERIFIED CUSTOMER
Lisa was very professional, and communicated very well. She was excellent overall.
3/8/2025
Erica M. VERIFIED CUSTOMER
Thank you!
3/8/2025
Adam S. VERIFIED CUSTOMER
You ever hear about those people that become a dedicated customers through a simple act? Today was the day, my drivers side seatbelt was hanging up and wouldn’t retract properly. I didn’t even mention it, it was my first time taking my truck to your dealership and I wasn’t sure if I was going to get nickel and dimmed for every little thing. Services was quick, the rep was kind and knowledgeable, even went through my trucks records to see if previous services had hit the points of concern. When I got back in the truck I took the truck directly to the free car wash you provided, when I got out to adjust the mirrors the seat belt retracted back without issue. That was the moment, that was the simple little act that told me everything about the quality of service I had received. Someone within that shop noticed a simple problem and took the extra time to make it right. They didn’t even mention it, didn’t even bring it up in the closeout. That speaks volumes and I will be back with both of my Toyotas for as long as that building stands.
3/8/2025
Amy P. VERIFIED CUSTOMER
All went well - thank you Derek!
3/8/2025
Steven B. VERIFIED CUSTOMER
The service and assistance was impeccable!
3/7/2025
Jodi H. VERIFIED CUSTOMER
Great service
3/7/2025
Bobbie B. VERIFIED CUSTOMER
Colby is great to work with: friendly, listens with respect and is helpful. I was grateful for his help today.
3/7/2025
Amy P. VERIFIED CUSTOMER
I’ve been having my vehicles (2 Highlanders) serviced at Alderman’s for over a decade and Lisa is ALWAYS amazing!!! Thank you for such great customer care Lisa!
3/7/2025
Deborah L. VERIFIED CUSTOMER
Very pleasant experience!
3/7/2025
Deanna H. VERIFIED CUSTOMER
Zeb went above and beyond for me when I had additional concerns about a noise that was coming from one of my tires. I returned to the dealership after my service had been completed. He then took the car out for a drive himself so he could hear the noise I heard. It’s comforting to know that he looks out for his customers personally.
3/6/2025
Christopher R. VERIFIED CUSTOMER
Colby was friendly and professional. Kept me informed during my service appointment and Alderman’s was very quick to complete the services.
3/6/2025
Carolyn B. VERIFIED CUSTOMER
Lisa & Zeb are the best….I also have great trust in your mechanics. A big thank you to Josh!
3/6/2025
Maureen B. VERIFIED CUSTOMER
Excellent service!
3/6/2025
Ronald T. VERIFIED CUSTOMER
Lisa was friendly and professional. She was great explaining what was done to our vehicle
3/6/2025
Steven B. VERIFIED CUSTOMER
Lisa, Todd, and Andrew are always top shelf! Today was no exception, no appointment? No problem, taken care of! They are some of the best in the business!