Todd is the greatest known him as long as I’ve been with Toyota
12/17/2024
Patrick D. VERIFIED CUSTOMER
Please reverse inflation. :-) I know it will not happen. I just had to say it.
12/17/2024
Lauren N. VERIFIED CUSTOMER
The one thing that would be great is if the staff would give you a time estimate when they check you in. I just needed a defective headlight replaced, and though I did come without an appointment, it took more than an hour to pop in a new bulb. This is a 5 minute job. If I had known it would take almost an hour and a half, I might have come back the next day instead. Thanks
12/17/2024
Eric A. VERIFIED CUSTOMER
Derek was great. Professional, personable, and he made sure I was informed.
12/17/2024
Gary G. VERIFIED CUSTOMER
Derek did an excellent job researching an issue I had with 2023 Corolla Cross. It turns out the issue didn't generate the codes in the vehicle's computer system. He researched and discovered that there was a national Toyota Technical Bulletin regarding the start and stop system during the wiper operation. The vehicle was repaired by reprogramming the stop and start ECM
12/17/2024
Yancy H. VERIFIED CUSTOMER
It was recommended to have my tires rotated. Sine then, since this morning, the truck now pulls left. I question if the rotation is a factor. The steering did not pull either way before the service this morning.
12/17/2024
Cheryl T. VERIFIED CUSTOMER
Zeb was very nice and down to earth. Satisfied with his help and assistance. Well done.
12/15/2024
Timothy M. VERIFIED CUSTOMER
Great job as always
12/14/2024
Noel T. VERIFIED CUSTOMER
Zeb was great. I did ask him to get an estimate for replacing front and rear struts on my Highlander. Hoping to hear soon.
12/14/2024
Camille A. VERIFIED CUSTOMER
Lisa did a good job in processing our maintenance smoothly. She was very polite and approachable! She made sure we understood what services we are getting and was able to address any concern we had. Kudos to her!
12/14/2024
Joseph G. VERIFIED CUSTOMER
Great job, as always
12/14/2024
Allison Y. VERIFIED CUSTOMER
Zeb was great, kept me informed, moved things along. Very much appreciated him
12/14/2024
Brian M. VERIFIED CUSTOMER
I am so pleased with your service department. Andrew and the team are kind, courteous and top notch. I
12/13/2024
Dona C. VERIFIED CUSTOMER
Great service and quickly also
12/13/2024
Virginia S. VERIFIED CUSTOMER
Derek was wonderful! Unfortunately, the individual who I ordered my snow tires from neglected to order them studded……..meaning I was “on a fool’s errand” and now have the inconvenience of making the 40 minute drive (each way) again (arriving at 7:15 a.m.). (And I KNOW that I stressed studded .)
12/13/2024
Alexander D. VERIFIED CUSTOMER
NA.
12/13/2024
Susan L. VERIFIED CUSTOMER
I wasn’t happy with the answer to my torn seatbelt. I believe there should be coverage for replacement, but I guess I’ll have to wait and see when the replacement is done.