As always, Lisa was a pleasure to work with. Professional, personable and a great Ambassador for Alderman Toyota.
11/14/2024
Evan H. VERIFIED CUSTOMER
Colby was excellent with his attention to the customers.
11/14/2024
Chuck S. VERIFIED CUSTOMER
Zen was excellent. First time visiting your dealership for service. Excellent experience. Thank you
11/14/2024
Michael W. VERIFIED CUSTOMER
Happy as usual with the level of service I received.
11/14/2024
Carly B. VERIFIED CUSTOMER
Colby was great, very friendly & thorough!
11/14/2024
Peter A. VERIFIED CUSTOMER
Excellent! Prompt, friendly and thorough.
Thank you!
11/13/2024
Gregory G. VERIFIED CUSTOMER
Great job.
11/13/2024
Lynn B. VERIFIED CUSTOMER
I appreciate the knowledge and care of my vehicle that I received. Thank you.
11/12/2024
Robin B. VERIFIED CUSTOMER
As always, Alderman’s associates amaze. A+
11/12/2024
Kathleen B. VERIFIED CUSTOMER
Colby was very nice. I had a question about my GPS and he tried several sales people to assist and everyone kept passing the buck as they say. But Dylan stepped up and helped me figure it out. Thank you Colby and Dylan.
11/11/2024
Mark J. VERIFIED CUSTOMER
Your service department is top notch.
11/9/2024
Daphne S. VERIFIED CUSTOMER
Lisa went above and beyond. I had an issue with my vehicle that made driving dangerous. I live 3 hours away and local dealers were not able to diagnose the problem. Lisa listened carefully to my concerns and got me in the next day. She was great from the second we arrived to the second we left. Master mechanic Andrew diagnosed the issue almost immediately and I’m now safe to drive my vehicle. Definitely worth the 6 hour round trip travel! Thank you Lisa!
11/9/2024
Jill L. VERIFIED CUSTOMER
Zeb was as friendly and efficient as always! Thank you.
11/9/2024
Ron K. VERIFIED CUSTOMER
Zeb was excellent!
11/9/2024
Alis H. VERIFIED CUSTOMER
This has been an ongoing issue with my tires. Everyone was cordial and I received quick service. I really appreciate that.
11/9/2024
Marleen B. VERIFIED CUSTOMER
I am happy to complete a survey. Jen did a great job. He was very thorough and explained everything to me.Zeb was professional and friendly. He greeted me with a smile and when I signed my paperwork he was stile smiling.Todd Christian has a great team and his leadership shows! I was also happy to see Colby Moore has joined the service team.He was also very professional and friendly when speaking to him.You continue to have the best service team!!
11/9/2024
Cheryl T. VERIFIED CUSTOMER
Colby was great! Friendly and super nice.
11/9/2024
Denise D. VERIFIED CUSTOMER
Colby was very professional and attentive. He answered all my questions, followed threw with all requests, and kept me informed while my car was being worked on. He provided excellent customer service. And in my opinion went above and beyond to be courtious. He is probably the best service rep. I have ever had the pleasure to meet.
11/9/2024
Amanda W. VERIFIED CUSTOMER
When I was about to leave, I noticed the “see your dealer” notification on my dash was still on. I asked service to turn it off for me, they did something, and I drove away. When I turned my car back on the notification was still there.