I was waiting for my car to be done. The car was finished and sat because the tech went to lunch and did not realize that the paperwork was sitting on his desk. Brought it in at 10:45 for a 11:15 appointment and didn't leave until 12:50.
8/23/2024
Mary E. VERIFIED CUSTOMER
I had a wonderful experience today at Toyota.Zeb was very helpful and answered all my questions. I've always had a great experience at toyota.
8/23/2024
Thomas L. VERIFIED CUSTOMER
You did a great job
8/23/2024
Cindy H. VERIFIED CUSTOMER
Very satisfied with my service. Colby was very nice and helpful.Always happy with my service.
8/23/2024
Thomas J. VERIFIED CUSTOMER
Scheduled 75K service in person and specifically requested an oil change and front brake service. Upon arrival I reiterated that I wanted my oil changed because I prefer 5K intervals, I understand conventional service is 10K miles. When told my vehicle was ready, service advisor noticed the oil change was not done due to some confusion. I informed him that I didn’t mind waiting a bit longer if they could change the oil, but was informed that the service department was behind schedule and they did not have time to change the oil, so I would have to schedule another day. Considering that I specified the oil change twice - during scheduling and again when arriving for a $500+ brake service, this is not the premium service I expect from my dealership.
8/22/2024
Robert F. VERIFIED CUSTOMER
Very good service- quick painless and very good service! Truly appreciate the fact that good people still exist
8/22/2024
Diana L. VERIFIED CUSTOMER
Again, your service department is the best. I recommend you to everyone.
8/22/2024
Robert M. VERIFIED CUSTOMER
Zeb was wonderful and got me out fast
8/22/2024
Kristie G. VERIFIED CUSTOMER
Prompt friendly service.
8/22/2024
Jodi L. VERIFIED CUSTOMER
He is always so kind and knowledgeable.
8/22/2024
David H. VERIFIED CUSTOMER
Excellent work and friendly staff!
8/21/2024
Carolyn B. VERIFIED CUSTOMER
Zeb is the best! Always friendly, courteous & professional. Appreciate the fast & quality service provided by your Service Techs. Thanks
8/21/2024
Robert D. VERIFIED CUSTOMER
Everyone was very helpful and kept me informed l
8/21/2024
Patti P. VERIFIED CUSTOMER
My car wasn't making any brake noise before I got new brakes and rotors on. Now they squeeze. I came in for an oil change and to get the brakes looked at again. Still squeezing. I thought if I drove it a bit... it would stop. Nope! Uuugh. It's almost an hour drive for me to get to rutland. I don't see where it's digging into the rotors, I'm so confused about why it's doing it. I Did wash the car, at the car wash up back of toyota. Maybe they didn't squeek for them. I don't know.
8/21/2024
Ilse S. VERIFIED CUSTOMER
I was very satisfied.
8/20/2024
Christine S. VERIFIED CUSTOMER
Approached upon arrival and maintenance done in a timely manner.