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Real Reviews from VERIFIED CUSTOMERS
Beth D. VERIFIED CUSTOMER
Everything always goes smoothly and everyone is always courteous. And I love the free car wash, too.
7/19/2024
Wayne S. VERIFIED CUSTOMER
Nice as always!
7/18/2024
Jesse C. VERIFIED CUSTOMER
Everyone is very nice. Got me in and the vehicle repaired. Only issue is the brakes are very loud. Scratching sounds since they were replaced. Please have someone follow up with me
7/18/2024
John C. VERIFIED CUSTOMER
Fast And friendly service. Heard a strange howling noise coming home, but it hasn’t reoccurred today, so I guess we’re good. Thanks
7/18/2024
Steven R. VERIFIED CUSTOMER
Zeb always does a great job
7/18/2024
Charles N. VERIFIED CUSTOMER
Lisa Mitzi and the young man who checked me out were all very helpful and professional. I love to visit alderman’s Toyota. The customer service is fabulous just like the quality of the vehicles!
7/18/2024
Anne C. VERIFIED CUSTOMER
Lisa was awesome! I love how she gave me her name and said I could be in touch with her at any point during the appointment. I hope the next time I come in for an appointment I get her again! I love her upbeat attitude
7/18/2024
Debra P. VERIFIED CUSTOMER
Employees are pleasant and the work was done quickly and efficiently.
7/18/2024
Michael W. VERIFIED CUSTOMER
None
7/16/2024
Robert W. VERIFIED CUSTOMER
Thanks
7/16/2024
Brian S. VERIFIED CUSTOMER
Lisa was very professional and most of all polite when I complained that I was being charged for a service call when I was told the previous October I had one more service call before my 20K expired. She told me she would see what she could do and she took care of it. I left feeling good as she listened and accommodated me whether my recollection was right or wrong. I call that great service!!
7/16/2024
Irene P. VERIFIED CUSTOMER
I asked to have my tire pressure sensor reset, as the warning light has been on since I had my summer tires installed. After the appointment I started my drive home and noticed that the warning light was still on. I pulled back in to the service area to ask to have it reset, and was told that after driving a little while the light should come off. The light did not come off.
7/16/2024
Stephen D. VERIFIED CUSTOMER
Great service as usual
7/13/2024
Brandy B. VERIFIED CUSTOMER
My experience at Alderman’s couldn’t have been better. Checking on the status of my vehicle was easy and convenient. When I picked up my vehicle, the Alderman’s staff member was so welcoming and answered my additional questions. I am very pleased with the service I received and the courteous folks at Alderman’s!
7/13/2024
Raymond W. VERIFIED CUSTOMER
Mr. Christian is one the finest and highly professional Toyota service managers I’ve worked within over 30 years of owning Toyotas. His honesty and integrity go far beyond the requirements of leadership in service management. Please do your very best to keep him in charge and caring for our Toyotas.
7/13/2024
Gregg H. VERIFIED CUSTOMER
Over all the years Todd has always been extremely helpful and dependable!
7/13/2024
Stephen F. VERIFIED CUSTOMER
Appointment was a waste of time as the extra Key for new Prius could not be programmed - and it’s taken 5 months to get the key in the first place
7/13/2024
Judith E. VERIFIED CUSTOMER
Was very good. Thank you
7/13/2024
Jonathan W. VERIFIED CUSTOMER
Great as usual!
7/12/2024
Valerie B. VERIFIED CUSTOMER
Very pleased with service. Not interested in trading in my car at this time.
7/12/2024