Zen is a good communicator. He was clear and articulate. The person who answers the phone could be more personable.
7/12/2024
Carmen T. VERIFIED CUSTOMER
Great job and very friendly!
Thanks!
7/12/2024
Caleb M. VERIFIED CUSTOMER
Lisa was great. Answer all my questions and went above my expectations
7/11/2024
Randi C. VERIFIED CUSTOMER
I love working with Lisa. Always an absolute pleasure.
7/11/2024
Ploof'S Tech. VERIFIED CUSTOMER
Purchased a brand new Tacoma with a maintenance contract and my oil check wasn’t covered on this visit to Alderman’s.
They said Toyota only covers and oil changes every 10,000 miles which is way too long…
Couldn’t get through to service department after 3 calls and a request online for a status update on my truck.
The list goes on..
7/11/2024
Mace W. VERIFIED CUSTOMER
We appreciated the level of communication.
Thanks
7/11/2024
Douglas M. VERIFIED CUSTOMER
Lisa was very good to work with. Efficient, friendly, and knowledgeable.
7/11/2024
Zachary R. VERIFIED CUSTOMER
Andrew was exceptional!
7/8/2024
Bobbie B. VERIFIED CUSTOMER
Lisa is always excellent to work worth. She made extra effort yesterday to make sure my vehicle was ready for after-hours pick up. Thank you, Lisa.
7/6/2024
Amy P. VERIFIED CUSTOMER
I always appreciate Lisa’s great customer care - thank you Lisa!
7/6/2024
Eileen K. VERIFIED CUSTOMER
Todd was great checking me in and out and all is great
7/4/2024
Justin D. VERIFIED CUSTOMER
Zeb's the best
7/4/2024
Christine D. VERIFIED CUSTOMER
I waited weeks for appointments and parts and then was told 2 to 3 hours to complete and then told 5 to 6 hrs to complete. So dropped my car off the night before for the 8:15 appointment only to not have it completed until later afternoon. Why? Because it was platinum warranty work and was pushed off for other customers. This is not right in my opinion.
7/4/2024
Lisa H. VERIFIED CUSTOMER
Zeb was extremely thorough and explained the process to me, as this was my first time at Alderman Toyota.
The waiting room was very clean and nice, I was able work remotely while waiting for my car.
Zeb let me know when the service was completed and then I took my car for the incredible free car wash service ????
It was an all around good morning ??
7/4/2024
Salvatore M. VERIFIED CUSTOMER
Lisa is a great service advisor
7/4/2024
Ray H. VERIFIED CUSTOMER
Quality service efficiently delivered.
7/4/2024
Johanna K. VERIFIED CUSTOMER
Great service
7/3/2024
Kelly K. VERIFIED CUSTOMER
Lisa was amazing!
7/3/2024
Sue T. VERIFIED CUSTOMER
Zeb was awesome from the moment I pulled in the shop. He communicated easily, was professional, kind and very easy to work with.