A+ for Customer Service
You rock Greg!
Thanks for all your help today.
3/16/2024
Raymond J. VERIFIED CUSTOMER
Zeb was very pleasant. Great experience. Needed back wiper and put on no charge.
3/15/2024
David C. VERIFIED CUSTOMER
Great customer service. Kept me updated and informed. Accommodated my schedule. Just wish repair cost were little bit lower. :)
3/15/2024
Chrispin W. VERIFIED CUSTOMER
Jacob was great and very professional and my vehicle runs great! Thank you very much!
3/14/2024
Elaine M. VERIFIED CUSTOMER
Lisa and the technician that took care of my vehicle were great!
3/14/2024
Les B. VERIFIED CUSTOMER
Good service
3/14/2024
Benjamin G. VERIFIED CUSTOMER
Jacob was great to deal with! They made the process super easy for me.
3/14/2024
Robert L. VERIFIED CUSTOMER
No problems. Excellent!
3/14/2024
Sean A. VERIFIED CUSTOMER
Thanks team.
3/14/2024
Crystal C. VERIFIED CUSTOMER
Super nice guy
3/13/2024
Patti L. VERIFIED CUSTOMER
Friendly,informative
3/13/2024
Ari Fleet. VERIFIED CUSTOMER
Excellent service, I can see Phil Alderman‘s passion throughout the whole organization, keep up the great work
3/13/2024
Ross W. VERIFIED CUSTOMER
Excellent service and excellent customer service!
3/13/2024
Owen S. VERIFIED CUSTOMER
I am glad that I didn’t have to do it
3/13/2024
Cindy H. VERIFIED CUSTOMER
Zeb was very friendly and quick and great service.
3/13/2024
Jennifer K. VERIFIED CUSTOMER
I appreciated Zeb being able to service my vehicle, even though I showed up on the wrong day, I had my days mixed up. He was very accommodating and didn’t even need to service my vehicle since it was my mistake. But he was very helpful and polite and made it work. I appreciated that very much. We need more people like him in this world. Thank you
3/13/2024
Erin S. VERIFIED CUSTOMER
I am really frustrated with Alderman's. I came in for my 35K mile service which they said could not be done because they didn't have the correct tools to do a tire rotation. I don't understand how that's possible. I've only come to Alderman's for service since buying my Toyota in 2021 and don't understand how a tool for a basic service is not available. I live 35 minutes away and spent 70 minutes in the car for nothing. I'm also frustrated because I reached out to Alderman's several times after my last service visit in November 2023 and those were not responded to/unanswered, so I'm assuming this will be unanswered too.
3/12/2024
Marcia W. VERIFIED CUSTOMER
I had to pull my RAV over on the road to completely close the front hood. I noticed the hood vibrating up/down while driving on the highway. I’m glad I noticed it before it opened completely.
3/12/2024
Theodore R. VERIFIED CUSTOMER
Great Service - timely and efficient. Greg did a great job.