My Prius tire rotation was completed promptly and the Multi Point Inspection was reviewed thoroughly by your Service Advisor Jessica Koon.
3/9/2025
Jeffray K. VERIFIED CUSTOMER
Mr. Allman is very professional and explains all that was done where I could understand! Job well done Mr. Allman!
3/8/2025
David V. VERIFIED CUSTOMER
Jessica is awesome. If you could clone her you should definitely do that. But since Elon hasn’t got that figured out yet you should at least double whatever she’s making so you won’t lose her!
Too bad you couldn’t squeeze in the seatbelt reminder shutoff that I wanted. Still sad about that, but I understand.
3/8/2025
Joe C. VERIFIED CUSTOMER
Staff was knowledgeable and have good customer service.
3/8/2025
Deborah M. VERIFIED CUSTOMER
Kokomo Honda exceeded expectations! Every single person I encountered was friendly and went above and beyond to treat me with kindness! They were gracious and attentive, and continually made sure I was comfortable and informed regarding the service on my car. I‘ve never experienced this level of customer service. A+++
3/8/2025
Kenna W. VERIFIED CUSTOMER
Fast, friendly and efficient! Thank you.
3/8/2025
Joyce H. VERIFIED CUSTOMER
Thanks for coffee while waiting!
3/8/2025
Eugene K. VERIFIED CUSTOMER
Kokomo auto world is the only place I would have my cars serviced. The staff is kind respectful and very helpful. The service is excellent
They have always taken perfect care of my vehicles. I have purchased 3 Honda civics from kokomo auto world. 2 used 1 new. Never had major issues with any of them. Highly recommend Kokomo Auto World.
3/8/2025
Taya A. VERIFIED CUSTOMER
I would just like to see what my vehicle would be valued at as a trade-in
3/7/2025
Marcus H. VERIFIED CUSTOMER
Anthony did an excellent job prepping me, keeping me informed of progress, and explaining the work, charges, and everything else I needed to know. Keep up the good work!!
3/7/2025
Miranda P. VERIFIED CUSTOMER
Trey is very helpful. Will continue to work with him.
3/7/2025
Alix S. VERIFIED CUSTOMER
My car has been super difficult for both us and the service team as it continues to have issues. But Anthony continues to be respectful and straight forward which we appreciate!
3/7/2025
Dennis N. VERIFIED CUSTOMER
Anthony was great with everything
3/7/2025
Deborah C. VERIFIED CUSTOMER
I like that I got the paperwork on my phone also, since my brother brought it in for me.!!! Thanks!
3/7/2025
Toby R. VERIFIED CUSTOMER
Very punctual and professional!
3/7/2025
John B. VERIFIED CUSTOMER
I asked for a couple of items to be looked at in my appointment notes, I discussed them at drop off and neither were looked at. Instead I was offered to make an additappointment for those items to be examined, for which I could be charged if not covered under warranty. It is poor service to inconvenience a client due to oversight and not even be apologetic or try and correct the situation then and there. We all work in customer satisfaction- teams should be obsessed with doing what it takes to earn more business not just check the boxes.
3/7/2025
Terra N. VERIFIED CUSTOMER
I was incredibly satisfied with Anthony’s customer service. From the first call I made to schedule my appointment, all the way through to the end, he treated me as though I was a long time customer and friend. It was so refreshing and wonderfully welcomed. He did a great job explaining everything, going over what to expect, and truly giving top notch customer service. Excellent job.
3/6/2025
Greg L. VERIFIED CUSTOMER
Job very well done today. Appreciate everyone’s effort…
3/6/2025
Warren D. VERIFIED CUSTOMER
Trey was outstanding and totally professional as always!