I will be going there regularly I was very satisfied with the prompt service and their performance and personality! :)
6/30/2024
Charles H. VERIFIED CUSTOMER
Jacob is both professional in his dealings and deeply personable in the care he provides. I watched him deftly juggle multiple customers with grace and poise. I would also like to acknowledge the kind gentleman (I believe he is the service manager) who offered to give me a ride back to the hospital where I work. He was aware that I was waiting for an employee to return to the shop who would then give me a ride. He offered to give me a ride and used his own vehicle. His hospitality is commendable and made an impression upon me. Both he and Jacob personified uncommon and exceptional hospitality.
6/29/2024
Gregory M. VERIFIED CUSTOMER
Thx for the service
6/29/2024
Stacy M. VERIFIED CUSTOMER
Briana was amazing! She went above and beyond to help fix a problem that didn’t get resolved as it should have when the mechanic had my vehicle. I want to give a huge shout out as well to Justin who jumped in to help as well. They were both friendly and helpful without making me feel that I was bothering them and wasting their time. Their customer service was outstanding, and they should be recognized for it! Thank you, Briana and Justin!
6/29/2024
Mark S. VERIFIED CUSTOMER
Anthony was very thorough, professional and explained everything very well.
6/29/2024
Jeffray K. VERIFIED CUSTOMER
Customer Service was excellent and Professional!
6/29/2024
Dorothy H. VERIFIED CUSTOMER
My wait was short and the service great! Thanks so much.
6/29/2024
Cheryl A. VERIFIED CUSTOMER
Briana was great but as I was driving home on the bypass, the pan fell off from under the engine and was dragging the whole way home. It evidently wasn’t secured back up after the oil change. It is now all bent and there is a tear in it.
6/28/2024
Jane A. VERIFIED CUSTOMER
Everything was great.
6/28/2024
Kate Maureen. VERIFIED CUSTOMER
Accommodating and excellent service!
6/28/2024
Richard S. VERIFIED CUSTOMER
Kokomo Auto World provides top notch customer service! They do things right and follow thru, with what they say!
6/28/2024
Carol T. VERIFIED CUSTOMER
Jake does a great job.
6/28/2024
Julia W. VERIFIED CUSTOMER
Even though there was a misdiagnosis for an issue we originally brought it in for, Anthony and the team were very helpful in apologizing and explaining the real issue. Anthony helped clear up a lot of confusion, and his boss also was gracious in understanding the confusion/concern. His customer service is impeccable!
6/27/2024
Margaret B. VERIFIED CUSTOMER
Everyone was helpful & friendly. Kept me informed
6/26/2024
Denella R. VERIFIED CUSTOMER
I appreciate the work was completed in a timely manner.
6/26/2024
Dennis L. VERIFIED CUSTOMER
Very busy.
6/26/2024
Marsha B. VERIFIED CUSTOMER
This is the 2nd time I’ve brought my vehicle in for service and I have had to spend a entire day waiting on a 3/4 hr job to take 6/7 hours
I’m totally done with your shop