Odometer Mileage readings in(101,061)/ out(101,061) shown from your 07/12/2023 service statement are the same as my recently last 04/02/2024(yesterday) service statement of which actually "in" at 103,638, "out" at 103,639. It's a serious mistake and I did not get the word "sorry" or apologize" from the person who made mistake and whom I spoke to.
4/3/2024
Diem D. VERIFIED CUSTOMER
More than 4hrs to diagnose the mechanical
cause of unfodable seat and not able to find the problem is not reasonable. The facts are disconnect the popup, 4 nuts, 2 connectors then look into the released steel cable in the chair...voila...the work should not leave any marks on the covered popup.
4/3/2024
Aimee M. VERIFIED CUSTOMER
I was kept completely informed every step of the way and everything was clearly explained to me. Thank you for all of your help.
4/3/2024
Bart W. VERIFIED CUSTOMER
Jacob and his team provided us with outstanding customer service all the way through our repair needs. They were upfront and I feel, honest with all we were told about the car. They really helped us out by going above and beyond our expectations.
4/3/2024
Donna H. VERIFIED CUSTOMER
Looking forward to it…
4/3/2024
Glenn S. VERIFIED CUSTOMER
Quick and accurate
4/2/2024
John W. VERIFIED CUSTOMER
I ordered the new tires today and they’re pare for already
4/2/2024
Lloyd S. VERIFIED CUSTOMER
Courtesy and fine service.
4/2/2024
Dennine S. VERIFIED CUSTOMER
I had to do quite a bit of follow up including making contact to confirm that my car had been delivered by the tow truck to the dealership. I’m not sure what the standard practice is, but I didn’t feel that my business was valued because I had to do so much outreach. Also, I’m not a fan of the communication system that uses texting, but I understand that it saves time. As a customer who is spending over $1500 on a repair, the communication wasn't quite as personal as I would have preferred.
4/2/2024
Janie T. VERIFIED CUSTOMER
Anthony was super nice and did such a good and THOROUGH job, amazing service and will come for all my car needs
4/2/2024
Robert B. VERIFIED CUSTOMER
I appreciate Trey"s willingness to accommodate us on this service appointment.
4/1/2024
Betty H. VERIFIED CUSTOMER
Thank you!
4/1/2024
Bobbi S. VERIFIED CUSTOMER
Team works great with what I need done
3/30/2024
James C. VERIFIED CUSTOMER
In and out as expected. Recall! jimcallane
3/30/2024
Tammy L. VERIFIED CUSTOMER
I like that I was sent a video of the service technician as he was going over the inspection of my vehicle
3/29/2024
Carol W. VERIFIED CUSTOMER
There are some things I need to have done on my Honda. I will be contacting Honda Kokomo in the next week or so to get the items scheduled.
3/29/2024
Bobby M. VERIFIED CUSTOMER
None
3/28/2024
Doug P. VERIFIED CUSTOMER
Very satisfied and like the automated system for approving service option after the multi-point inspection! Very easy!
3/28/2024
Robert M. VERIFIED CUSTOMER
All around everybody did a fantastic job, a 10 out of 10 in my opinion.