Upon concluding rescheduling of appointment; while on phone, I asked & was quoted lower estimate amount than actual charges by $25 approximately….
3/6/2024
Hector S. VERIFIED CUSTOMER
Outstanding work, very satisfied.
3/6/2024
Tanya B. VERIFIED CUSTOMER
Always great service from Trey!
3/6/2024
Jennifer V. VERIFIED CUSTOMER
Thank you
3/2/2024
James F. VERIFIED CUSTOMER
Thank you. Everyone was friendly and kind.
3/2/2024
Dawn S. VERIFIED CUSTOMER
Nice staff, clean and comfortable waiting area.
3/2/2024
Austin S. VERIFIED CUSTOMER
Trey was very thorough and explained everything in detail. The service was completed in a time my manner. He’s very professional and we appreciate his great customer service! Thank you Trey and Kokomo Auto World!
3/2/2024
Dorothy S. VERIFIED CUSTOMER
Thank you for your kind service.
3/2/2024
Gary T. VERIFIED CUSTOMER
Trey has been the best . Answers any questions that I have had . Polite and very easy to talk to .
3/2/2024
Vance C. VERIFIED CUSTOMER
Good job
3/1/2024
Rachel E. VERIFIED CUSTOMER
So much appreciate the great service we receive at Kokomo Honda! That’s what keeps us coming back.
3/1/2024
Lisa M. VERIFIED CUSTOMER
Totally satisfied. Thank you!
3/1/2024
Timothy T. VERIFIED CUSTOMER
We were greated after some time had passed. It appeared that things were kind of chaotic, so there was some understanding on our part because of it.
The young gentleman who picked up that we had been the for some time was also quick to to listen to what we were saying we needed looked at, even to the point of almost completing our sentences. It was a complete positive experience. His attendance to us made it a very quick transaction. The post experience was just the same, but with a different young man.
2/29/2024
Kindrea W. VERIFIED CUSTOMER
Trey Rocks!
2/29/2024
Jennifer V. VERIFIED CUSTOMER
I went in to have bulbs replaced in my license plates lights, that I purchased before arriving. I was told it would be $94 to replace them and would take an hour since I did not have an appointment. I was not told the reason the cost was so high is because I would be getting a multipoint inspection I did not request that could have waited three days during my oil change appointment.
2/29/2024
Ashley R. VERIFIED CUSTOMER
We purchased our vehicle at Kokomo Auto world. The brake job had been done just prior to purchasing. We kept hearing a noise coming from the front right brake and decided since it was persistent it was worth checking into. I was told they had driven it and couldn’t repeat it. I had heard it that morning because I wanted to make sure it was still happening. Instead of telling me they couldn’t hear the sound then proceeded to do more in depth checking- which is fine but I’m not sure why that was done if they didn’t hear anything to begin with. They did find something loose and tightened it. I feel like I probably shouldn’t have been charged because they couldn’t replicate the sound. I feel like if they couldn’t hear it they could have told me and I could have driven away and kept my money. I no longer hear the sound which I’m thankful for, but I shouldn’t have had this problem with just purchasing the vehicle 2 months ago. I’m well aware of normal maintenance and sounds coming from my vehicle. I feel like had I been a man it would have been handled differently. The gentleman I dealt with was kind but now I wish I would have spoken up more and voiced my frustration with the vehicle being inspected more closely if neither men heard the sound
2/29/2024
Brandon M. VERIFIED CUSTOMER
Awesome service
2/27/2024
Brian K. VERIFIED CUSTOMER
Anthony is a service professional that keeps his customers well informed.