I’m Dave STRUS. Sondi is my daughter who bought the car here in 2016.
2/16/2024
Gaye K. VERIFIED CUSTOMER
No need to call me. Service writer was on his phone when I arrived. Asked me to wait until he was done on his phone. When car service was complete he didn’t know that I had Toyota care and stated that I owed for the service. He did correct that and did not charge me. After I got home received a call that the tech had forgotten to put the lug nut tool back in my car and that I needed to come pick it up at my convenience. Just overall not the best experience.
2/16/2024
Sharolyn Z. VERIFIED CUSTOMER
Thanks again to Mr. Handy!
2/16/2024
John O. VERIFIED CUSTOMER
Took a long time but folks were very nice
2/16/2024
Donald W. VERIFIED CUSTOMER
Service was great
2/16/2024
Belinda R. VERIFIED CUSTOMER
It took way too long - was supposed to be an hour and took almost 2 hours for an oil change and tire rotation
2/16/2024
Sharon R. VERIFIED CUSTOMER
I like dealing with men in the service department, not women. Indy opinion the men had preferential treatment
2/16/2024
Vicki E. VERIFIED CUSTOMER
Super!????
2/15/2024
Thomas S. VERIFIED CUSTOMER
Glad to meet all your associates. You can be proud of them.
2/15/2024
Jeffery H. VERIFIED CUSTOMER
You guys were awesome as always!
2/15/2024
Teri M. VERIFIED CUSTOMER
On arrival i was left standing while Anthony refused to acknowledge my presence. Multiple people assured me he would be right with me all the while he was 10 feet away from me ! My precision inspection states everything is great however, my last two inspections say the break pads on the rear wheels will need replacing soon. Not sure i can trust any results from these inspections. I always make an appointment but i don’t always get out when I’m told i will. Do i need to go to this dealer for service?
2/15/2024
Jodi R. VERIFIED CUSTOMER
2nd time in a row that my low tire pressure alarm has gone off right after I left the business.
2/15/2024
Mohanjit G. VERIFIED CUSTOMER
Good service
2/13/2024
David E. VERIFIED CUSTOMER
Despite having the scheduling issue, I am glad to have the oil/ tire appt done.
2/13/2024
Judith U. VERIFIED CUSTOMER
Consistently great service!
2/10/2024
Lakia T. VERIFIED CUSTOMER
Everyone was very helpful, nice and friendly. I appreciate their fast and reliable service. They all do such a great job at kokomo Toyota!
2/10/2024
Deborah A. VERIFIED CUSTOMER
I am pleased with the job- car service. They are very professional. Will recommend
2/9/2024
Dennis R. VERIFIED CUSTOMER
Well done
2/9/2024
Scott W. VERIFIED CUSTOMER
Excellent and prompt service!
2/9/2024
Michael C. VERIFIED CUSTOMER
Would’ve been nice to have a better exclamation on how communication between the service desk and me during my service would’ve been helpful at the beginning of my visit! They are now doing everything via text and I was used to having someone come and talk to me about issues! Otherwise the service was good as always expected!