Friendly & efficient service! My oil change was super fast. I was late and he did not turn me away. I was very pleased. I will be back to buy new brakes!
10/25/2024
Bruce R. VERIFIED CUSTOMER
Fast service and courteous.
10/25/2024
Steven B. VERIFIED CUSTOMER
Pleased with the prompt service!
10/25/2024
Richard A. VERIFIED CUSTOMER
ok
10/24/2024
Nathan J. VERIFIED CUSTOMER
Two main things made me dissatisfied: 1) the initial cost estimate was low by several hundred dollars because, as the customer service rep said: “we didn’t know how much fluids would be used so we couldn’t include that in the estimate.” This seems at best disingenuous and at worst outright deceitful. I know your shop has changed enough fluids on Toyota cars that you could give a very good up-front estimate for the amount of fluids that would be used. 2) every other shop I’ve ever been to, when a customer is spending a thousand or more dollars on repairs or maintenance, has had the good sense to say: “we found some mouse materials in one of the filter housings and we just took care of it for you.” This makes the customer feel like they’re getting something for nothing and like they are cared for by those behind the counter. In today’s case, I was charged for a couple very minor things and now feel like I was nickel-and-dimed. Kari lost my business today because of these things. The matter-of-fact way that I was treated did not give me confidence that your shop cares about me or my cars and made me feel like I was just a number to get in-and-out as fast as possible and a transaction to make as much money as possible from.
10/24/2024
Thomas P. VERIFIED CUSTOMER
Thank you.
10/24/2024
Robert M. VERIFIED CUSTOMER
Still the best dealership in the area.
10/23/2024
Ruth M. VERIFIED CUSTOMER
The car was still making a noise as I drove it home from Kari. Made another appt for 10/31 to have it looked at again.
10/23/2024
Luke E. VERIFIED CUSTOMER
Awesome service! Super kind and helpful. Thanks so much!
-Luke
10/23/2024
Kathryn N. VERIFIED CUSTOMER
Appreciated being seen today on short notice. Service was excellent.
10/23/2024
Jane S. VERIFIED CUSTOMER
Love you guys!
10/23/2024
David A. VERIFIED CUSTOMER
Excellent service. Reasonable prices
10/23/2024
Mary P. VERIFIED CUSTOMER
Lyndsey was very pleasant and helpful. I appreciate her patience in answering all my questions.
10/22/2024
Stephanie P. VERIFIED CUSTOMER
Brett was so quick and efficient. It was done and out the door in no time. Thank you!
10/22/2024
Gerald B. VERIFIED CUSTOMER
Lynsey was very professional, knowledgeable and friendly. She is a great ambassador for your company. Hopefully I will never to use your services again but if so I would be very happy to deal with Lyndsey. Thanks for the good service.
10/22/2024
John W. VERIFIED CUSTOMER
Awesome service, she does a great job.
10/22/2024
Victoria G. VERIFIED CUSTOMER
Lyndsey is always awesome! Very competent and kind, she always takes care of any issue that comes up with my vehicle.