Kari did great Toyota co screwed me and I didn't want to do the same to Kari they were great bigetal peixes found in rear diff oil change brought it in for inspection got a 150 dollar bill which Kari reduced from 240 would not have brought in without metal on drain plug Toyota did poor building or machining of differential and me and Kari Toyota paid for it to be checked out total disappointment with Toyota please send this review to them thanks
12/19/2023
Dale N. VERIFIED CUSTOMER
They tried really hard to get me a second key!
Thank you
Dale N
12/19/2023
Lynn W. VERIFIED CUSTOMER
The entire Kari team is great.
12/19/2023
Ronald F. VERIFIED CUSTOMER
Excellent and professional service. Courteous and timely. Great!
12/19/2023
Steven D. VERIFIED CUSTOMER
Had to buy floormats as they didn’t come with the 2021 rav4 for some reason. Also had to get2nd key as Kari didn’t have one. Didn’t pay for the second key thankfully. Otherwise experience was fine.
Thanks
12/19/2023
Michael M. VERIFIED CUSTOMER
Great
12/19/2023
Steve K. VERIFIED CUSTOMER
Ok
12/16/2023
Gabe L. VERIFIED CUSTOMER
The video inspection was a great touch. See you in 5000 miles.
12/16/2023
Rubin R. VERIFIED CUSTOMER
She was great.
12/15/2023
Julie G. VERIFIED CUSTOMER
Left me sitting in the waiting room for an extra 1.25 hours after my job was finished. Had a tire rotation appointment at 12:30. At 1:45 I came to the counter and asked how things were going and was told by woman at the counter that tire rotation wasn’t finished and was assured she would let me know when it was ready. I got impatient at 2:15 and saw my car parked out front, so figured it must be done. Went back up to the counter and my technician said it had been done since 1:00. First bad experience I’ve had.
12/15/2023
James C. VERIFIED CUSTOMER
Great job. Thank you.
12/15/2023
Dianne Mae. VERIFIED CUSTOMER
Good service as always.
12/15/2023
Carl L. VERIFIED CUSTOMER
The wait time was egregious. I got there at 1:45 for a 2 o'clock appointment. They didn't take my car in until 3:30. I was there until 4:30 and missed sunset on the last night of Hanukkah. I would appreciate tighter scheduling.
12/15/2023
Edward L. VERIFIED CUSTOMER
Kari Toyota is always professional and personable.