Kind, patient customer service. My Questions were answered thoughtfully. Accommodating.
1/24/2025
Cheryl D. VERIFIED CUSTOMER
Brakes are squealing and seem to slip even on dry pavement. I’ll test them again tomorrow. If still acting up, I’ll come back in.
They’ve NEVER sounded or behaved like this.
If there is an explanation, please inform. Thank you.
1/24/2025
Thomas S. VERIFIED CUSTOMER
Great job by the service department at Kari Toyota
Thanks
1/24/2025
Gerald H. VERIFIED CUSTOMER
Lyndsey is awesome!!
1/23/2025
Victoria G. VERIFIED CUSTOMER
She's the best!
1/23/2025
Matt L. VERIFIED CUSTOMER
I had a 7:30 am appointment and at about 9:05 I asked why my truck was still sitting outside the shop and the guy at the counter said they were waiting on a bay for my truck. I had to reschedule my appointment and now has to come back in two weeks. If you don’t have room for the work, then maybe there shouldn’t be an appointment for it. I’ve been coming to Kari for 15 years with my trucks and get almost everything done there from new tires, brakes, and all my oil changes and tire rotations. I’ll be back in a couple weeks for my appointment.
1/23/2025
Kathy J. VERIFIED CUSTOMER
2 1/2 hr wait. No heat in waiting room. Upcoming surgery old.
1/21/2025
Kenneth H. VERIFIED CUSTOMER
Everyone was very friendly, attentive and helpful when I arrived, my car was done right on time and I am very happy!
1/21/2025
Steve K. VERIFIED CUSTOMER
Ms. Shepard is friendly, approachable, knowledgeable and works hard.
1/21/2025
William W. VERIFIED CUSTOMER
Thank you for caring for our car.
1/21/2025
Shirley A. VERIFIED CUSTOMER
Always trust you and you have always taken great care of me
Thank you for all you do for me your the best :)
1/18/2025
Todd C. VERIFIED CUSTOMER
I had 2 appointments and they couldn't do the recall on my truck for both appointments, I am very disappointed with Kari services,all the time I wasted there, You guys should buy me a gift card to any restaurant I choose, don't know if I will go back there again,I lost another of money, taking off work and losing over 300.00 dollar's, I don't trust Kari service workers, they were very unprofessional, not going to buy another vehicle from you guys after 18 years of doing business with you guys...sorry but just being honest, so long my friends....Todd ???? Carlson...
1/17/2025
Shelly P. VERIFIED CUSTOMER
Always nice to work with Lyndsey. She is prompt with answers and extremely helpful.
1/17/2025
Jennifer C. VERIFIED CUSTOMER
On making the appointment, I listed and explained my concerns. They only reserved enough time for the main request which was the 12 month check with tire rotation and oil change. I have to schedule another appointment to fix the steering wheel heater even though I mentioned it with the scheduler. The customer service was excellent and they checked on all my concerns. They were knowledgeable and explained well. 9.5/10 only because I have to come back. P.S. Kudos to the team. I overheard a customer came in but he came in a week early. They work to fine a free tech to ride with the customer to handle his concerns since he was out of town. 10/10!
1/17/2025
Steven K. VERIFIED CUSTOMER
Great communication with the service department on what needed to be repaired and cost. very nice people to talk to, and the video of the inspection was something I've never seen before, that was awesome, good job team Kari, thank you.
1/16/2025
Shirleen H. VERIFIED CUSTOMER
Pleasant efficient and accomplished techs. Thanks.
1/16/2025
Lynn G. VERIFIED CUSTOMER
Great service and friendly staff!
1/16/2025
George M. VERIFIED CUSTOMER
Very satisfied with service
1/16/2025
Scott B. VERIFIED CUSTOMER
Everyone was great. Professional and friendly. Very happy with my first service experience at Kari