Very efficient…no time wasted…battery ordered and installed the next day!
Courtesy car ride was a plus and the car wash was an added bonus!!
3/9/2025
Brandon W. VERIFIED CUSTOMER
Amazing service, friendly and knowledgeable the service department goes above and beyond. I will not take all of my vehicles anywhere else and will continue to buy from underriner
3/8/2025
Buisness B. VERIFIED CUSTOMER
Our elders said you were efficient and treated them very well. Thank you.
3/7/2025
Michael H. VERIFIED CUSTOMER
Jackson is fantastic. Give him a raise :)
3/7/2025
Gordon O. VERIFIED CUSTOMER
She was efficient and respectful.
3/7/2025
Wayne T. VERIFIED CUSTOMER
I had the vehicle in on 1/10/25. I called six weeks later about the parts because I had not been contacted. I was told the parts never got ordered and they would try and overnight the part. Then another 10 days went by and I called again. The parts were in and I never received a call to get an appointment. All I can say is I was very disappointed in the service.
3/7/2025
Clarence S. VERIFIED CUSTOMER
Very good and thoughtful. All the staff was nice.
3/6/2025
Shad P. VERIFIED CUSTOMER
I was greeted right away And my vehicle was diagnosed and fixed in under an hour, much to my relief. Great service.
3/6/2025
Daisy C. VERIFIED CUSTOMER
The tech was awesome, I was completely satisfied thank you very much.
3/6/2025
Tom L. VERIFIED CUSTOMER
The Team was able to locate the correct repair part for the air bag system. Thanks.
3/6/2025
Kristin D. VERIFIED CUSTOMER
My car was in for a safety recall. I made the appointment because when I initially called the parts weren't in stock. I was surprised when I dropped off my car and hours later was called to say that I needed to bring it back another time because they needed to order the parts. I was given a laundry list of maintenance suggestions though to take care of sooner than later. The service writer was pleasant and the courtesy van driver Pete was a wonderful chauffeur and great conversationalist. I received a call from Underriner today, so there is no need for a follow up call.
3/6/2025
Tom L. VERIFIED CUSTOMER
The team was able to find the right part for the air bag system repair. Thanks.
3/6/2025
Rebecca M. VERIFIED CUSTOMER
Next time I would like it if y’all remove the paper on the floor and the plastic on the seat before I drive, so I don’t have to figure out where to throw it away
3/6/2025
Carla F. VERIFIED CUSTOMER
She was great, so helpful and pleasant!
3/5/2025
Michael K. VERIFIED CUSTOMER
Jackson was great ????
3/5/2025
Shelly Y. VERIFIED CUSTOMER
Jackson has been wonderful! you guys had to talk to Volvo engineers to figure out how to fix our car it took several months to get the part in and by then we had moved to superior Montana, which is over six hours away, but because Jackson kept in contact with us and updated us and called us several times to assure us that he was on top of it. We drove that far to get our car fixed and he has been so good with us!
3/4/2025
Rene A. VERIFIED CUSTOMER
Service was outstanding, kept me updated
on progress, and staff was friendly/ courteous. Thank you.
3/4/2025
Martha J. VERIFIED CUSTOMER
Bonnie was amazing! Professional, personable. She knew exactly what was going on and kept me in the loop! She should get 10 extra credit points!
3/1/2025
Cora A. VERIFIED CUSTOMER
It was expensive, however everyone was professional, courteous, and efficient. Thank you !