Friendly, polite service and felt confident that you all knew your business!
10/23/2024
Judy P. VERIFIED CUSTOMER
Please update our account with Judy's contact info not Jims
10/21/2024
Cynthia And. VERIFIED CUSTOMER
Maybe I have high expectations, but there were oil drops on the engine cover where the tech splashed oil and when the cabin air was replaced there was a lot leaves left in the footwell.
10/20/2024
Jerry M. VERIFIED CUSTOMER
We appreciate the service and it very goid to have the car back.
10/20/2024
Julie P. VERIFIED CUSTOMER
Jackson, Taylor, and Michael were great, helpful and professional. However I had 3 of 4 fuel injectors leaking gas and was told Hyundai only approved replacement of the 3. Obviously these injectors came from a poor manufacturing batch so all 4 should have been replaced. Hyundai made the call on this. If given the chance I would have paid for the fourth injector and gone after Hyundai for reimbursement.
10/20/2024
Laurie S. VERIFIED CUSTOMER
Good job. Had to wait longer than usual, but that was okay.
10/18/2024
Amanda K. VERIFIED CUSTOMER
I’m beyond disappointed and will not be back. If I have any issues I’ll take my vehicle to Dana Motors or drive to Bozeman.
I had an appt 10/15 @ 9:30, dropped my vehicle off at 8:20. I didn’t receive a call that day, did call down and talk to a gal who said she would check on my vehicle around 5. My husband drove down and they apologized and called and Jackson left me a vm. He assured me my car would be finished by noon the next day and would give me a call. By 3:45 the following day I still did not receive a call. I drove down and the car was finished. They didn’t know when it had been completed and no answer for me as to why I was not called. I informed them how I won’t be back. Next to me another customer said “if it makes you feel any better they didn’t call me either, and I’m on a bicycle!” I felt awful for him. It was hot and he was clearly upset.
I will purchase a Volkswagen again in the future, I’ve always loved them. When I do, it’ll be from somewhere else. And when anyone is interested in using you guys I will never recommend.
10/17/2024
Kenneth K. VERIFIED CUSTOMER
Good service - on time. Questions answered promptly & thoroughly. Thanks
10/17/2024
Ann S. VERIFIED CUSTOMER
He was really nice and was honest and ensured all the quotes were honored which I was surprised by.
10/17/2024
Matt S. VERIFIED CUSTOMER
David from over at Honda (I believe) and Jackson were able to let me know my service was not completed on Tuesday. I received zero notice from the VW service team that my service was going to be delayed until Wednesday.
10/17/2024
Matthew C. VERIFIED CUSTOMER
Efficient and professional
10/17/2024
Kathleen M. VERIFIED CUSTOMER
Excellent staff. My vehicle was repaired in a timely manner. Special thank you to Jackson for his honesty.
10/17/2024
John D. VERIFIED CUSTOMER
Bonnie thank you. We will see you next time. And again thanks!
10/17/2024
John L. VERIFIED CUSTOMER
Completely satisfied, very happy
10/16/2024
Marianna H. VERIFIED CUSTOMER
Bonnie did a great job. I had a couple of extra questions and she helped get answers for me.
10/16/2024
Cheryl E. VERIFIED CUSTOMER
Great service and I bought a new car from you today.
10/16/2024
Catherine S. VERIFIED CUSTOMER
Very courteous staff. The job was done beautifully and my car was returned Very clean!
10/16/2024
Danelle R. VERIFIED CUSTOMER
Excellent service ????
10/16/2024
Stephen S. VERIFIED CUSTOMER
Always great service
10/15/2024
Vicki S. VERIFIED CUSTOMER
I’m happy to discuss my experience with management.