M.Kruger, Ben and the service guy were all super helpful and amazing. We will be back.
9/8/2024
Brian S. VERIFIED CUSTOMER
Our phone calls were never answered. The car was supposed to be ready by three but we didn’t leave the dealership until 4:50 pm. We were told it would be a 20 minute wait, however, no one updated us about what was happening. 40 minutes later, we went to the service desk and found that our vehicle had been ready for some time, but no one checked on it to see until we asked. When we were paying the bill, we were charged $110 more than what was actually due. Come on, Underriner! You are so much better than this!!!
9/7/2024
John K. VERIFIED CUSTOMER
It was a little longer wait then what I was hoping for but it was quicker then quoted, we were definitely satisfied as a whole. Thank you John
9/6/2024
Sandra B. VERIFIED CUSTOMER
Jackson do an excellent job
9/6/2024
Pam S. VERIFIED CUSTOMER
He was very friendly, attentive, and forthcoming about a question I had!
He is a keeper!
9/6/2024
Karen F. VERIFIED CUSTOMER
A DIFFICULT PROBLEM WAS PURSUED UNTIL IT WAS RESOLVED. KUDOS TO ALL
9/5/2024
Steven B. VERIFIED CUSTOMER
Excellent service as usual.
9/5/2024
Chuck T. VERIFIED CUSTOMER
Joshua Treat is knowledgeable, professional, friendly, and heloful.
9/5/2024
Christopher K. VERIFIED CUSTOMER
I had a transfer case seal replaced and now there is a huge leak. I will have to bring the car back in the morning.
9/5/2024
Ben W. VERIFIED CUSTOMER
Very helpful thank you
9/4/2024
Richard A. VERIFIED CUSTOMER
We are very thankful that you took care of our problem on a Friday morning with a 3 day weekend on hand. We were just passing through Billings on our way to Minnesota. We would have been stranded in Billings until Tuesday the following week. The staff was friendly and kept us informed on the progress of our car. We are happy they were able to squeeze us in on a getaway Friday. We were able to get another 400 miles into our trip.
8/31/2024
Karen B. VERIFIED CUSTOMER
Bonnie was very helpful and professional. It was a long day waiting for my car but she kindly answered all my questions.
I do think you need additional customer service reps. It’s hard to get ahold of a person to speak to.
8/31/2024
Timothy E. VERIFIED CUSTOMER
She did a great job and thanks for getting out so fast to continue are vacation
8/30/2024
Dan J. VERIFIED CUSTOMER
Thanks, great experience. Head and shoulders above the previous dealership.
8/30/2024
Shaunescy W. VERIFIED CUSTOMER
All good, thanks!
8/30/2024
Danny B. VERIFIED CUSTOMER
Very friendly staff
8/29/2024
Bridger R. VERIFIED CUSTOMER
Job was done incorrectly the first time but when brought back they made it a priority to fix right away and clean up mess
8/29/2024
Tara S. VERIFIED CUSTOMER
Thank you son much
8/29/2024
Theresa D. VERIFIED CUSTOMER
I had an appt for a recall on my vehicle today. I arrived and was told it would be approximately 1 to 1/2 hrs. I received a phone call approximately 30 minutes later saying “ u didn’t have the part for the recall fix”. Im not sure how the scheduling works @ your dealership??