Jackson was very helpful and made sure to keep me informed on the status of my vehicle. I was very pleased with the work done on my car and the customer service from everyone at Underriner.
5/1/2024
Michael B. VERIFIED CUSTOMER
Pleasant experience all around. Jackson deserves a raise.
5/1/2024
William R. VERIFIED CUSTOMER
Great service!!
4/30/2024
Susan D. VERIFIED CUSTOMER
It would’ve been nice to actually meet the tech and asked my questions directly, but I understand why that didn’t happen. I appreciate the extra time you put in on the cruise control and the stupid map, which is really starting to piss me off. I can’t tell if the fluids were topped off or not or if that’s something that’s included in the service.
4/29/2024
James K. VERIFIED CUSTOMER
Thank you.
4/28/2024
Judith D. VERIFIED CUSTOMER
All good, thank you for working my car in on a Friday afternoon, and washing it! Judy
4/28/2024
Kayla G. VERIFIED CUSTOMER
I was not told that if I brought my car in to be looked over for a recall problem that I would be charged almost $200 for a diagnostic test. Especially considering it was a mileage problem, it shouldn't of needed the diagnostic to begin with.
4/28/2024
Gary S. VERIFIED CUSTOMER
The only thing I was disappointed with was the dash in my car was very dusty. I think the service department would have taken a minute and wiped it clean.
4/27/2024
Victoria K. VERIFIED CUSTOMER
Jackson is always super friendly and professional. The whole service department is always helpful, and I appreciate the convenience of scheduling.
4/26/2024
Gordon O. VERIFIED CUSTOMER
Friendly competent service people
4/26/2024
Carol M. VERIFIED CUSTOMER
Great service and very nice and friendly staff!
4/26/2024
Ivy S. VERIFIED CUSTOMER
Everyone was courteous and got the job done in a timely manner.
4/26/2024
Aimee A. VERIFIED CUSTOMER
Helpful, efficient, quality experience
4/25/2024
Paul H. VERIFIED CUSTOMER
Excellent staff at the Volvo Service Department
4/24/2024
Monica W. VERIFIED CUSTOMER
Always treated very well by your employees.
4/24/2024
Donna M. VERIFIED CUSTOMER
Great job
4/24/2024
James N. VERIFIED CUSTOMER
The part I need to fix my car was going to cost me $2200 more the I can get it at a non dealer shop. Can’t be leave how poorly you treat customers in your service department. I even bought the car there. I’m sure Bill is real proud…
4/24/2024
Michele K. VERIFIED CUSTOMER
I had my vehicle interior detailed. There was clearly areas that were missed and not gone over. There were fingerprints and food smears in areas.