Staff very courteous, professional and knowledgeable.
3/8/2024
Shirley N. VERIFIED CUSTOMER
Thank you
3/7/2024
John C. VERIFIED CUSTOMER
Lauren was absolutely the nicest most helpful . She's a sweetheart!
3/7/2024
Lourdene S. VERIFIED CUSTOMER
Great team, Great service,
Thanks to all who got my car back in working order.
Lourdene S
3/7/2024
Susan W. VERIFIED CUSTOMER
He is the best!
3/7/2024
Bob Q. VERIFIED CUSTOMER
Jackson represents underiner in a very positive manner. Generally do not like going to a dealership. However my dealings with Jackson will have me coming back to underiner
3/6/2024
Berta K. VERIFIED CUSTOMER
Your customer service and technical mechanic were amazing!!! Friendly, professional and positive, friendly disposition. . I did not catch the mechanic’s name that worked on my vehicle. He was exceptional!! His expertise and technical knowledge on the issues I needed addressed were second to none! Thank you and your staff for making my first experience with your organization a positive and pleasant one!!
3/5/2024
Inger C. VERIFIED CUSTOMER
Appreciate your communication both text and phone call.
3/5/2024
Calista B. VERIFIED CUSTOMER
Thank you so much for being speedy and thorough... and for washing off my dirty car - best servicei've ever had!
3/5/2024
Leslie S. VERIFIED CUSTOMER
I could not have asked for anything more. He was efficient, kind, friendly, helpful, etc. And I have to say the car wash was an extra special, unexpected treat. Thank you.
3/5/2024
Bret J. VERIFIED CUSTOMER
Jackson was great!
3/3/2024
James S. VERIFIED CUSTOMER
Great job , thanks Josh!
3/2/2024
Sean S. VERIFIED CUSTOMER
My oil change took close to 2 hours with having an appointment.
3/1/2024
Robert S. VERIFIED CUSTOMER
Superior service!!
3/1/2024
Janelle L. VERIFIED CUSTOMER
I dropped my car off at 9:15 for a 9:30 appointment. I was told that the my car would be done at noon. I called at approximately 12:15 as I had not heard from anyone. The gentleman on the phone checked said the serviceman was at lunch and I should not have been told that. This is my 3rd or 4th stop at your service department. Each time i have had similar issues with your shop. When doing oil changes no stickers are put on the car. A time given on the visit is always longer than what is stated. Once
might be acceptable but not every time. I don’t have enough room to give all my dissatisfaction.
3/1/2024
Dan J. VERIFIED CUSTOMER
Such an improvement over the previous dealership!
2/29/2024
Hannah M. VERIFIED CUSTOMER
I booked my appointment online and was quoted $167 And change for a variety of services. When I arrived at the dealership I was told it would be $279 for my 70k miles service. I was under the impression that I would have my tires rotated and my fluids topped off as well as an oil change. When I got my invoice it only included my oil change and brake fluid check as well as a $6 shop fee with no disclosure of whether or not my tires were rotated. I wasn't given the opportunity to speak to the tech that serviced my vehicle either. It just seemed like a very corporate and cold exchange of money.
2/29/2024
Cherie M. VERIFIED CUSTOMER
I worked with Tammy Weisbeck and Ben in finance. I am sure Mr. ****is an asset for your team. My grandchildren had a great experience too. Thank you for being kid friendly.
2/28/2024
Cindy S. VERIFIED CUSTOMER
Guess there was a misunderstanding about getting some service work that needed to be done. But we will take care of that at another time.