The new mirror is wavy! I don’t have the time for this.
1/4/2024
Rand O. VERIFIED CUSTOMER
Easy, smooth and professional.
1/3/2024
Karen E. VERIFIED CUSTOMER
I appreciate you taking such good care of me and my car.
1/2/2024
Christalynn P. VERIFIED CUSTOMER
Overall, I was satisfied with the service I received. There was only one minor issue-tech forgot to adjust the air in the tires after they were rotated. I appreciated the complimentary car wash!
12/30/2023
Darrin W. VERIFIED CUSTOMER
Very friendly and courteous. Excellent customer service!
12/30/2023
David M. VERIFIED CUSTOMER
Jackson and Heather are great and always there to keep me informed. Blue volvo drives and feels great after the service.
12/29/2023
Catherine B. VERIFIED CUSTOMER
I was supposed to get up to 3 free oil changes. I asked about it today and was told it expired in October 2023. I stated I had a service in October prior to taking a trip at the end of that month but was told this one would be free. Was told today that the individual who said that in Oct was new. Still expired. In addition, the service tech still has not replaced the service sticker on the windshield since May 2023. The service tech also left the plastic seat cover on the seat back. Finally, noticed a misc shop supply charge of $.05 as my bill was $89.95 and the misc charge rounded up to $90. Not impressed.
12/29/2023
Carol S. VERIFIED CUSTOMER
They did not fix the main problem and instead of checking after they had reset a senor they sent it out the door and it was not fixed
12/28/2023
Brandi W. VERIFIED CUSTOMER
Thank you for getting my car in quickly and diagnosing the issue right away.
12/28/2023
Kristan H. VERIFIED CUSTOMER
This was a rescheduled appointment due to the Volvo tech calling off the day before my initial appointment. The package cost for the specific maintenance of my vehicle was not discussed over the phone. I asked the worker who called to reschedule what all entails the service and she made it sound like a thorough, more in depth oil change. Arriving at the dealership it was $800 for the recommended package. It would have been nice to be informed the cost prior to arriving for the appointment and the details of services that were recommended. I only had two liquid flushes and two filters changed and it took 3.5 hours. I was told it would be “fifteen or twenty more minutes” at the 2.5 hour mark. I was updated maybe 3 time about my vehicle. The guy who helped me was pleasant and tried his best to ensure I was happy. Also, I was told my car would be washed; however, that didn’t happen. Please do not contact me for further discussion.
12/27/2023
Jessica D. VERIFIED CUSTOMER
Everything was great. Very polite, was offered a ride, communication was great.
12/23/2023
Braeden T. VERIFIED CUSTOMER
I received a text telling me that my fluids were being topped off however, shoetly after starting my car, I got an alert that my coolant level was low. Upon looking at the level, it was almost empty. This was quite a disappointing discovery, especially after having paid what I did for maintenance. This lack of oversight made me reconsider coming here for maintenence in the future.
12/23/2023
**** O. VERIFIED CUSTOMER
Thank you SO much Joshua was very nice and knowledgeable. I am very happy with the experience. I would recommend him to anyone.
12/22/2023
John T. VERIFIED CUSTOMER
Thank you and have a great Christmas..!!
12/22/2023
Mike S. VERIFIED CUSTOMER
I have taken my Buicks to Selover and now underpants! Worst service I have ever received!! $100 dollars for an oil change? In the the past I would get discount coupons, but that no longer happens!!! I waited over an hour for something that should have taken 30 minutes. They used to go over a safety check, but that doesn’t happen.
I will taken my business and car purchase elsewhere! George would be totally ashamed!!!!!
12/22/2023
Diane K. VERIFIED CUSTOMER
Josh took great care of me
12/20/2023
Doug H. VERIFIED CUSTOMER
Jackson is very helpful and accommodating.
12/20/2023
Brenda M. VERIFIED CUSTOMER
I had to wait an additional 90 minutes past the promised time of completion.4 hours for an oil change, alignment and checking some fluids is excessive. I understand that there was a car giveaway that happened during this time frame. However, the employees should not have been pulled away from customer needs during this time.
12/19/2023
Shylo M. VERIFIED CUSTOMER
The service was great, as always. I appreciate the car wash! But, the lining in the trunk wasn’t put back on.
Thank you guys so much for getting me in right away.