Shelby Williams helped to keep me in the loop about my vehicle's progress. During each phone call he spoke professionally and communicated in a friendly manner. He was very compassionate when I was having a difficult time after a misunderstanding. Thank you.
11/16/2024
Ken S. VERIFIED CUSTOMER
I made an appointment nearly a week in advance. Upon arriving I was told several walk ins arrived ahead of me and would delay my oil change. It took an hour and 15 min where in the past I was in and out in about 30 min. Just a bit frustrating.
11/16/2024
Millie B. VERIFIED CUSTOMER
They do great work. Thank you ????
11/16/2024
Curtis L. VERIFIED CUSTOMER
Professional, knowledgeable, courteous, and kind all excellent qualifications.
11/15/2024
Carol M. VERIFIED CUSTOMER
Shelby was very efficient and very helpful.
11/14/2024
Karen B. VERIFIED CUSTOMER
Mike and Cheryl were both great and completely addressed my concerns and needs. They both did an outstanding job.
11/14/2024
Brenda S. VERIFIED CUSTOMER
Thank you
11/13/2024
Mary R. VERIFIED CUSTOMER
Thank you Cheryl!
11/13/2024
Deandra E. VERIFIED CUSTOMER
The employees I interacted with on drop-off and pickup were both very polite and helpful with any questions I had. I particularly liked the digital updates I got where I could approve or deny stuff to be fixed, along with video explanations of what was found.
11/13/2024
Daniel E. VERIFIED CUSTOMER
Keep up the great work in the service department. Only comment fir sales department, the boom box music seemed quite loud for conducting sales. Thanks
11/13/2024
Carole B. VERIFIED CUSTOMER
Cheryl is always a great help.
11/13/2024
Norma B. VERIFIED CUSTOMER
Service visit was good. All new staff since my last visit
11/13/2024
Carol N. VERIFIED CUSTOMER
So far I am very pleased with my car’s service appointment at Underriner.
11/12/2024
Gary H. VERIFIED CUSTOMER
Thanks for the service
11/12/2024
Linda L. VERIFIED CUSTOMER
Love my Passport.
11/11/2024
Gerilyn F. VERIFIED CUSTOMER
Cheryl kept me informed and made sure my CRV received the best service.
Thank you.
11/11/2024
Millie B. VERIFIED CUSTOMER
Thank you ????
11/9/2024
Jerry And. VERIFIED CUSTOMER
Excellent service
11/8/2024
Toni K. VERIFIED CUSTOMER
Shelby was polite, efficient & pleasant. She represents Underriner well!
11/8/2024
Calvin B. VERIFIED CUSTOMER
They that a long time to help me but when it was time to talk to me he was helpfull