It took over 2 hours for an oil change and I had an appointment. That seems overly long for a simple oil change.
10/21/2024
David B. VERIFIED CUSTOMER
Cheryl has always been great when I've worked with her!
10/20/2024
Matthew S. VERIFIED CUSTOMER
Helped me get what I needed and answered my questions honestly.
10/19/2024
Angel C. VERIFIED CUSTOMER
Despite a promise to follow up with me the next day … no word. So I called the day after, to ask about the status of the planned repair. Got another promise that Kyle would call me back. Guess what. Nothing. Now I’m headed into the weekend, unable to plan for what I need to do, until Monday. And then what? I have to try again to chase him down?
10/19/2024
Priccilla A. VERIFIED CUSTOMER
I appreciate them taking me right in on time & I feel the service department was very thorough.
10/18/2024
Phyllis B. VERIFIED CUSTOMER
We had a 10 o’clock appointment and for a 4 hour job and they hadn’t even started working on it when we got back at 2 o’clock. Disappointed!
10/17/2024
Gerilyn F. VERIFIED CUSTOMER
Thank you!
10/17/2024
Stephen K. VERIFIED CUSTOMER
I feel I received the best service.
10/17/2024
Christy B. VERIFIED CUSTOMER
She is a very friendly personable lady. Very helpful and kind
10/17/2024
Cynthia B. VERIFIED CUSTOMER
I had to find someone to pick me up, as I could not find the driver who took me home.
10/17/2024
Valerie R. VERIFIED CUSTOMER
They were very helpful & it is nice to have things explained. Thank you.
10/17/2024
Herb S. VERIFIED CUSTOMER
Very helpful
10/17/2024
Candi N. VERIFIED CUSTOMER
Kyle is amazing and always tries to do right for the customer. I have had 2 awesome experiences with him when I have taken my car in and he has exceeded my expectations. I have dealt with other service specialists there, and was not happy with our experience. Kyle has turned that around.
10/17/2024
Jason M. VERIFIED CUSTOMER
Great job!
10/15/2024
Judy C. VERIFIED CUSTOMER
Most shops would have washed and vacuumed the car when getting serviced.
10/13/2024
Lestle B. VERIFIED CUSTOMER
Fast service, courteous staff
10/12/2024
Pam C. VERIFIED CUSTOMER
I had a noise that would come go and so called set up appointment that morning .The morning of my appointment got in my car and no noise but I thought I should at least let him know and he said they check it out anyways. So I called to check on my car and Cheryl answered and pretty starting telling me she doesn't understand why if the noise wasn't there that morning. I explained what happened I could tell she wasn't happy. The second time was Thursday dropped it off I belive the noise gone. Thursday I called to see when it might be done the told by the end of the day I happen to drive by and see it parked out front. Yes was upset! My daughter had her Cancer checkup I was pretty rude to parts guy and I very sorry for that. I love Honda . I am not saying Cheryl isn't a good worker and I know we all get stressed. I know when my car got serviced my car was always washed. Not big deal maybe that has changed!
10/12/2024
Victoria H. VERIFIED CUSTOMER
Ok
10/12/2024
Jacquelyn K. VERIFIED CUSTOMER
Helping me to resolve a roof rack problem. Very friendly and easy to talk with.